// Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved.
// SPDX-License-Identifier: MIT-0
import { Checkbox, Container, Header, Link } from "@awsui/components-react";
import { BaseNavigationDetail } from "@awsui/components-react/internal/events";
import React, { FC } from "react";
interface FeaturesComponentProps {
setExperienceRecording: (value: boolean) => void;
setExperiencePostcallAnalytics: (value: boolean) => void;
setExperienceRealtimeAnalytics: (value: boolean) => void;
setToolsContent: (tools: any) => void;
}
const toolsContent = {
title: "Features",
content: (
If you choose to enable call recording, both agent and customer wil be recorded for each call.
Speech analytics, powered by Contact Lens for Amazon Connect, allow you to gain insight on your customer sentiment throughout the call. By enabling analytics, calls will also be transcribed to text and Contact Lens will offer issues detection and call summarization (either in real-time or after the call).