{"modules":[{"id":"652568e4-06cb-4623-9c81-240a0566d33b","type":"Disconnect","branches":[],"parameters":[],"metadata":{"position":{"x":796,"y":593}}},{"id":"08101438-97cc-4e59-9adb-e38ae408e439","type":"Transfer","branches":[{"condition":"Error","transition":"e64d8165-f2ce-426c-bd32-1119139fd01b"}],"parameters":[{"name":"ContactFlowId","value":"","resourceName":"TransferToCallbackQueue"}],"metadata":{"position":{"x":665,"y":248},"useDynamic":false,"ContactFlow":{"id":"","text":"TransferToCallbackQueue"}},"target":"Flow"},{"id":"6b79a651-942c-49af-bf3f-fed2c5819f82","type":"Transfer","branches":[{"condition":"Error","transition":"e64d8165-f2ce-426c-bd32-1119139fd01b"}],"parameters":[{"name":"ContactFlowId","value":"","resourceName":"OnCallFlow"}],"metadata":{"position":{"x":665,"y":417},"useDynamic":false,"ContactFlow":{"id":"","text":"OnCallFlow","arn":null,"metricDetail":null,"resourceId":null}},"target":"Flow"},{"id":"e64d8165-f2ce-426c-bd32-1119139fd01b","type":"PlayPrompt","branches":[{"condition":"Success","transition":"652568e4-06cb-4623-9c81-240a0566d33b"}],"parameters":[{"name":"Text","value":"Something went wrong.  Please try again later.","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":537,"y":599},"useDynamic":false}},{"id":"53f37fd6-e6d7-4bb9-a123-e9754c0ef053","type":"GetUserInput","branches":[{"condition":"Evaluate","conditionType":"Equals","conditionValue":"WaitOnHold","transition":"657b9983-2279-40e5-a8dc-886e097e98d7"},{"condition":"Evaluate","conditionType":"Equals","conditionValue":"CallBack","transition":"08101438-97cc-4e59-9adb-e38ae408e439"},{"condition":"Evaluate","conditionType":"Equals","conditionValue":"Emergency","transition":"6b79a651-942c-49af-bf3f-fed2c5819f82"},{"condition":"NoMatch","transition":"e64d8165-f2ce-426c-bd32-1119139fd01b"},{"condition":"Error","transition":"e64d8165-f2ce-426c-bd32-1119139fd01b"}],"parameters":[{"name":"Text","value":"Would you like to wait on hold or be called back later when we are ready to serve you?","namespace":null},{"name":"TextToSpeechType","value":"text"},{"name":"BotName","value":"ConnectBot"},{"name":"BotAlias","value":"$LATEST"},{"name":"BotRegion","value":"us-east-1"}],"metadata":{"position":{"x":210,"y":111},"conditionMetadata":[{"id":"fb0b68aa-8067-4aa3-b484-0bbb633e6533","value":"WaitOnHold"},{"id":"29febf64-cc24-4751-ae79-ae2cde59cdca","value":"CallBack"},{"id":"eaa14c4f-8f67-4944-8c25-40e60ee14ad3","value":"Emergency"}],"useDynamic":false,"dynamicMetadata":{}},"target":"Lex"},{"id":"657b9983-2279-40e5-a8dc-886e097e98d7","type":"Transfer","branches":[{"condition":"Error","transition":"e64d8165-f2ce-426c-bd32-1119139fd01b"}],"parameters":[{"name":"ContactFlowId","value":"","resourceName":"InboundCallRouter"}],"metadata":{"position":{"x":680,"y":43},"useDynamic":false,"ContactFlow":{"id":"","text":"InboundCallRouter","arn":null,"metricDetail":null,"resourceId":null}},"target":"Flow"}],"version":"1","type":"contactFlow","start":"53f37fd6-e6d7-4bb9-a123-e9754c0ef053","metadata":{"entryPointPosition":{"x":20,"y":20},"snapToGrid":false,"name":"InboundLexRouter","description":null,"type":"contactFlow","status":"published","hash":"2e7476b6a8b76dc845215c5f96e5b9652cf8c3be85eeff7f8c306e766cd1aba5"}}