Ayushi Srivastava Senior Analyst - Cisco New Delhi, Delhi - Email me on Indeed: indeed.com/r/ayushi-srivastava/2bf1c4b05898473e IT Professional with an experience of 1year and 10 months (22 months) I am looking forward to work in a competitive environment and enhance my skills of networking and work towards the growth of the organization. Willing to relocate: Anywhere WORK EXPERIENCE Senior Analyst Cisco - 2016 to Present Working in the network Voip team as a tier2 engineer. CCNA Certified. Knowledge of PBx, telephone issue troubleshooting. Perform troubleshooting on all endpoints and have direct interaction with customers Managing all the Cisco, Tandberg and Polycom telepresence endpoints. Working on TMS (Telepresence Management Suit), VCS (Video communication Server) and CUCM (Cisco unified call manager) Having knowledge about network protocols like SIP, SCCP and H.323. Experience of configuration and troubleshooting Cisco routers and switches. Experience of using RTMT tool for monitoring of CUCM and taking logs. EDUCATION B. Tech HMR Institute of Technology and Management in Electronics and Communication 2012 to 2016 Senior Secondary 2012 Sumermal Jain Public School 2010 SKILLS CSS (Less than 1 year), DHCP (Less than 1 year), HSRP. (Less than 1 year), routing protocols. (Less than 1 year), Voip (2 years) ADDITIONAL INFORMATION TECHNICAL KNOWLEDGE Have knowledge of configuration of routers, switches, routing protocols. Knowledge of cucm including Call Search Space (CSS), Partitions and device registration. Knowledge of VLAN, port-securities, STP, ACL and protocols including HSRP. Knowledge of Subnetting, VLAN Tagging, DHCP AREA OF INTEREST Work in the networks team and explore more in VOIP domain. Gaining more knowledge about CUCM, routers and switching. Gain more experience on managing the gateways. KEY STRENGTHS Adaptive towards location changes. Determination to work hard and learn new technologies. Open to work in any shift.