Akhil Yadav Polemaina
Hyderabad, Telangana Email me on Indeed: indeed.com/r/Akhil-yadav.polemaina/
f6931801c51c63b1
Senior System Engineer at Infosys with 3.2 years of experience in software development and
Maintenance.
Maintained data processing using mainframe technology for multiple front end applications of
Walmart Retail Link platform and ensured on-time deliverables.
Worked on automating the uses cases to reduce manual effort in solving repeating incidents
using Service Now orchestration.
Possess good analytical, logical ability and systematic approach to problem analysis, strong
debugging and troubleshooting skills.
Good exposure to Retail domain.
Willing to relocate to: hyderbad, Telangana
WORK EXPERIENCE
Senior Systems Engineer
Infosys Limited Hyderabad, Telangana
January 2015 to Present
Working on all the Major and Minor Enhancement requests as part of Maintenance and Support
activities
Identifying and fixing all the major defects in the applications, perform root cause analysis for
production issues
Being a subject matter expert, involved in multiple Knowledge transfer and knowledge sharing
sessions with the client
Leading a peer group and taking end to end responsibilities for all the critical issues/
enhancements.
Identifying the use cases which can be automated using Service Now Orchestration
Creating workflows to automate various tasks which involved manual intervention
Direct interaction with the client on various business impacting issues on a daily basis
Setting up weekly Status Review meetings and Code Review meetings with the client
Senior Systems Engineer
Infosys Limited Hyderabad, Telangana
January 2015 to Present
Team Size # 5
Project Objective:
Providing end to end Maintenance and Support activity for data processing of the most critical and
important Web portal 'Retail Link' along with over 40 applications used daily by all the Suppliers
and Business users of Walmart, the largest retailer in the world. Retail link is a portal which hosts
100's of applications developed across technologies for the suppliers which help them to carry
on day-to-day activities right from on boarding to tracking their sales. This involves supporting
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various Decision Support System reports which helps the higher management to take business
critical decisions.
Responsibilities:
Working on all the Major and Minor Enhancement requests as part of Maintenance and Support
activities
Identifying and fixing all the major defects in the applications, perform root cause analysis for
production issues
Being a subject matter expert, involved in multiple Knowledge transfer and knowledge sharing
sessions with the client
Leading a peer group and taking end to end responsibilities for all the critical issues/
enhancements.
Identifying the use cases which can be automated using Service Now Orchestration
Creating workflows to automate various tasks which involved manual intervention
Direct interaction with the client on various business impacting issues on a daily basis
Setting up Weekly Status Review meetings and Code Review meetings with the client
EDUCATION
Electrical and Electronics Engineering
Anurag College of Engineering (Jntuh)
SKILLS
servicenow (1 year) Mainframe (3 years), cobol (3 years), Jcl (3 years), Teradata (3 years)
ADDITIONAL INFORMATION
Technical Skills
Domain - Retail
Technology - Mainframe (COBOL, JCL, DB2, Teradata), Service now.
Operating System - Mainframe (Z/0S)
Database - DB2, SQL, Teradata.
Utilities - FILE-AID, IDCAMS, DFSORT basics, LIBRARIAN, FTP/SFTP, CA-7 basics.
Tools - Query Management Tool (QMF), SQL Assistant, Service now, Remedy.
Key Strengths:
Effective Communication Skills and Zeal to learn.
Flexibility and Adaptability.
Good Leadership Qualities.
Analytical and Problem Solving Skills.
Achievements:
Received STAR award for working on various system improvement and automation activities
Received multiple INSTA awards for my performance in the projects worked