Manjari Singh
Senior Software Analyst Accenture
Bengaluru, Karnataka Email me on Indeed: indeed.com/r/Manjari-singh/fd072d33991401f(
Test Lead with more than 6.5 years of professional experience in TELECOM domain specifically
in osS applications including Order
management, Inventory Management, Service provisioning, Service Activation and Service
Assurance
An accomplished QA Lead with extensive experience in Functional Testing, Regression Testing,
Unit Testing, Integration Testing, Test strategy
definition, Test Plan, Test Estimation, Test Cases/Scenarios, Test Procedures, Results and
documentation
Proficient in Project management, requirements definition, software testing, SDLC, STLC, Agile,
V-Model and Waterfall test methodologies
Worked as primary liaison with Business, QA, Development teams and Vendors for major, minor
and emergency releases
Proficient in testing Web Based applications, Web Services, SOAP UI, High Speed Broadband
and IPTV Testing (Modem, STBS, DSLAMs)
Expertise in handling and coordinating defect triage meetings, project meeting with various
stakeholders in onshore-offshore model
A certified business analyst from BCS, The Chartered Institute for IT with proficiency in
requirement management and project definition
WORK EXPERIENCE
Senior Software Analyst
Accenture Bengaluru, Karnataka
December 2017 to Present
client Leading elecommunication and digital entertainment service provider in US operating in
four segments: Business solutions,
Entertainment Group, Consumer Mobility and International.
As an Agile Test Lead responsible for analyzing, estimating and sizing the user stories which
will help product owners to prioritize the story cards
Participating in project planning and scrum meetings to understand business and technical
requirements
Roles & Responsible for testing and validation of user stories, developing testing plans, and
estimating project resources
Responsibilities
Facilitate the resolution of testing roadblocks, ensure execution of QA deliverables and guiding
team members on agile
standards and best practices
Responsible for conducting smoke, functional, regression testing as well as ad-hoc testing
of
client's B2B web application
Creating project specific documents including system understanding documents and
requirement traceability metrics
Project 1: ASPEN Unified Communication
Role: Senior QA Lead
Key Responsibilities:
Project
O Extensively collaborated with external Vendor to understand the new B2B Portal and
documented the same
O Mentored/Trained new team members with Unified Communication concepts and functionality
of the portal
O Responsible for leading a team to deliver test results for unified communication platform
O Lead Iteration Retrospective meetings to define problems, prioritize actions items and decide
next steps
Senior Software Analyst
Accenture Bengaluru, Karnataka
June 2011 to November 2017
One of the leading elecommunication services and products provider in Canada providing wide
range of products and services
Client
including mobile telephony, internet access, voice entertainment, video and satellite television
As a Test Lead responsible for testing the End-to-End flow of Business Requirement
Develop test suite, test approach, test plan and high level scenarios for the project
To provide Project estimates, resource commitment for functional testing
Working with the Project Leads to establish time tables and agree on a QA plan for the
implementation
Roles & Lead defect triage calls, business reviews and training session to help subordinates
produce quality deliverables
Responsibilities Mentoring a testing team of 14 personnel through all phases of application
development, ensuring that systems, products, and services meet or exceed organization/
industry quality standards and end user requirements
Sending daily status reports to the stakeholders regarding test progress and defect updates
Participating in risk and mitigation planning discussing the project planning and related risks
Assisting/leading GO-LIVE activities for smooth code delivery in short duration
Project 1: Service Assurance Enablement
Role: QA Lead
Key Responsibilities:
Worked as a QA prime on multi-million CAD$ project for assuring service quality and enabling
glitch free service delivery
O Lead the QA team of 6 members both at onshore and offshore at different time periods
O As a Subject Matter expert, managed and delivered complex end to end data setup for AT,
PT, UAT testing
Project 2: HDM Upgrade and firmware testing of Customer Premises Equipment (CPE)
Role: QA Lead
Key Responsibilities:
Owned and managed the only live lab environment as Onshore lead
O Performed network testing in established lab on DSLAMS, modems, STBS with various firmware
versions
O Extensively collaborated with the external vendors and provided support to offshore team in
testing phase
Projects
Project 3: TV3- THOR Program
Role: QA Lead
Key Responsibilities:
O worked as an Onshore QA lead for multiple agile releases during the launch of new next gen
IPTV app
O Collaborated closely with project team to resolve the outstanding issues within strict timelines
O Performed Web based, Android & IOS testing for the new TV content app while collaborating
with the vendor team
Project 4: Multiple HSIA projects like HSIA 250/250, Optik 150, Optik 50
Role: QA Lead
Key Responsibilities:
O
worked on requirements analysis, estimation, test planning, test approach, and defect
management for the release
O Collaborated with developers and BSAs to daily triage the defects logged during the testing
O Performed database testing for one of the activation tool and automated the process using
Worksoft Certify
QA
Accenture
August 2015 to October 2016
Lead, worked on quality assurance and service enablement for multiple newly launched digital
applications in live environment.
Accenture Vancouver, BC
2015 to 2016
EDUCATION
.TECH. in Information Technology
Amity University Lucknow, Uttar Pradesh
2011
class XII
Canossa Convent Girls Inter College
2007
class X
Canossa Convent School
2005
SKILLS
QA (7 years), TESTING (6 years), ESTIMATION (6 years), AMDOCS (Less than 1 year), BILLING
(Less than 1 year)
ADDITIONAL INFORMATION
SKILLS AND COMPETENCIES
Domain and Functional Expertise Tools and Languages:
Telecommunications and IPTV Systems
NetCracker, NetProvision, Insight (IISY), HDM (Nokia),
Trouble Ticketing
Test/QA Lead Click Schedule, FieldLink, AMDOCS-Ordering, Billing - Product Catalog
Project Management IBM - TOCP, Mediaroom, MediaFirst TV3 platform (Ericsson)
Software Testing and Defect Management HP QC 10, JIRA, TDP, Accenture Test Estimation Tool
Lead to Order and Order to Cash Management
Caliber RM (Requirement Gathering),
Confluence, clear Quest
Service Provisioning and Activation Worksoft Certify, QTP, Java, Selenium, SQL, HTML, XML
Business Analysis (Requirement Management) Splunk, WinSCP, SOAP UI, Kibana, Wireshark
Automation Proficiency in MS Office (Word, Excel, PowerPoint and Visio)