,ticket_num,assigned_to_emp_id,category,status,creation_date,requestor,FiledAgainst,TicketType,Severity,Priority
0,TICKET-0,101,Internal,Assigned,2021-03-20,145,Access/Login,Issue,3 - Major,1 - Low
1,TICKET-1,189,BI,In Progress,2021-04-18,126,Software,Request,0 - Unclassified,0 - Unassigned
2,TICKET-2,177,IT,Pending,2020-12-09,132,Software,Request,2 - Normal,1 - Low
3,TICKET-3,116,Security,In Progress,2021-03-18,188,Hardware,Request,1 - Minor,0 - Unassigned
4,TICKET-4,183,Internal,In Progress,2021-05-29,162,Systems,Request,0 - Unclassified,1 - Low
5,TICKET-5,40,Security,Closed,2020-06-20,129,Systems,Issue,3 - Major,2 - Medium
6,TICKET-6,110,CRM,In Review,2021-04-02,186,Hardware,Issue,3 - Major,2 - Medium
7,TICKET-7,188,Internal,Reassigned,2020-09-02,104,Systems,Issue,0 - Unclassified,2 - Medium
8,TICKET-8,132,Human Resources,In Review,2020-08-31,177,Systems,Request,2 - Normal,1 - Low
9,TICKET-9,154,CRM,Reassigned,2020-03-10,107,Access/Login,Issue,4 - Critical,3 - High
10,TICKET-10,138,Payment,Reassigned,2020-09-10,192,Systems,Issue,3 - Major,2 - Medium
11,TICKET-11,188,Security,Reassigned,2020-05-21,179,Systems,Request,3 - Major,0 - Unassigned
12,TICKET-12,126,IT,In Progress,2020-09-22,199],Hardware,Request,4 - Critical,1 - Low
13,TICKET-13,190,Training,Reassigned,2021-06-10,134,Access/Login,Issue,1 - Minor,0 - Unassigned
14,TICKET-14,121,Billing,Reassigned,2020-04-21,196,Software,Issue,1 - Minor,2 - Medium
15,TICKET-15,92,IT,In Progress,2020-08-06,198,Access/Login,Request,4 - Critical,0 - Unassigned
16,TICKET-16,180,Billing,Pending,2020-12-29,98,Software,Request,2 - Normal,0 - Unassigned
17,TICKET-17,160,CRM,Pending,2021-05-01,91,Access/Login,Request,3 - Major,0 - Unassigned
18,TICKET-18,187,Training,Closed,2020-12-01,82,Software,Request,2 - Normal,1 - Low
19,TICKET-19,180,Internal,Pending,2020-06-21,82,Access/Login,Request,4 - Critical,3 - High
20,TICKET-20,73,Training,Assigned,2020-03-09,65,Hardware,Request,1 - Minor,2 - Medium
21,TICKET-21,161,Payment,Pending,2020-10-02,97,Hardware,Request,2 - Normal,2 - Medium
22,TICKET-22,187,Retail,In Progress,2020-05-07,143,Hardware,Request,2 - Normal,0 - Unassigned
23,TICKET-23,94,Security,In Review,2020-06-05,[33,Systems,Issue,2 - Normal,2 - Medium
24,TICKET-24,129,Finance,Closed,2020-11-23,198,Systems,Request,0 - Unclassified,1 - Low
25,TICKET-25,92,Security,Reassigned,2021-02-26,178,Systems,Issue,2 - Normal,3 - High
26,TICKET-26,178,IT,Reassigned,2021-05-15,97,Access/Login,Issue,2 - Normal,0 - Unassigned
27,TICKET-27,117,Web,In Review,2021-07-01,98,Access/Login,Request,0 - Unclassified,1 - Low
28,TICKET-28,133,Order,In Review,2021-05-03,178,Systems,Request,2 - Normal,1 - Low
29,TICKET-29,189,Billing,Pending,2020-08-22,184,Software,Issue,3 - Major,2 - Medium
30,TICKET-30,150,Human Resources,Closed,2021-07-08,89,Hardware,Request,1 - Minor,3 - High
31,TICKET-31,115,Payment,Reassigned,2021-06-25,161,Software,Issue,3 - Major,1 - Low
32,TICKET-32,197,Billing,Assigned,2020-10-09,190,Software,Request,0 - Unclassified,0 - Unassigned
33,TICKET-33,93,Training,Closed,2020-09-19,144,Software,Issue,2 - Normal,2 - Medium
34,TICKET-34,101,Retail,Closed,2020-09-29,173,Access/Login,Request,4 - Critical,1 - Low
35,TICKET-35,98,BI,Pending,2021-01-25,179,Software,Issue,3 - Major,2 - Medium
36,TICKET-36,173,Order,In Review,2020-05-15,158,Hardware,Request,4 - Critical,1 - Low
37,TICKET-37,129,Internal,In Progress,2021-04-13,73,Software,Issue,3 - Major,0 - Unassigned
38,TICKET-38,87,IT,Assigned,2020-05-13,122,Access/Login,Issue,4 - Critical,2 - Medium
39,TICKET-39,183,Web,Closed,2020-07-26,178,Systems,Request,1 - Minor,0 - Unassigned
40,TICKET-40,169,Human Resources,Reassigned,2021-03-12,91,Software,Issue,0 - Unclassified,3 - High
41,TICKET-41,98,Web,In Review,2021-05-11,67,Hardware,Request,3 - Major,1 - Low
42,TICKET-42,115,CRM,In Progress,2020-12-31,192,Hardware,Request,2 - Normal,1 - Low
43,TICKET-43,176,Human Resources,Reassigned,2020-07-03,185,Hardware,Issue,1 - Minor,3 - High
44,TICKET-44,130,Web,Reassigned,2020-11-26,67,Software,Request,2 - Normal,0 - Unassigned
45,TICKET-45,87,Web,In Review,2020-05-16,67,Hardware,Request,3 - Major,2 - Medium
46,TICKET-46,142,Internal,Pending,2021-04-15,188,Access/Login,Issue,0 - Unclassified,3 - High
47,TICKET-47,190,Security,Pending,2020-03-13,183,Hardware,Request,1 - Minor,2 - Medium
48,TICKET-48,140,BI,Pending,2020-08-03,92,Access/Login,Request,4 - Critical,0 - Unassigned
49,TICKET-49,94,Training,In Review,2021-01-16,148,Software,Issue,4 - Critical,3 - High