| | | | | | --- | --- | --- | --- | **Table of Contents** ===================== **Adoption management checklist** --------------------------------- The objective of this activity is to ensure the effectiveness of Change Acceleration activities and gauge overall cloud migration adoption. The People & Change team validates that leaders /champions are prepared and engaged, and key stakeholders are informed and understand the benefits and business value of moving to a new operational model. This activity assumes all foundational Change Acceleration plans are developed and approved for execution including, change, communication, risk and training strategies and plans. **Critical success factors for successful transformation and adoption** ----------------------------------------------------------------------- Throughout the journey, it is important to remember and reference the key success factors that make the cloud migration adoption a success. * **Visible and committed leadership** ("management driving the change") * Do we have the necessary support and involvement from those that direct the business and carry power? * **Compelling need for change** ("establishing a high enough sense of urgency") * Is there a clear and widespread understanding of the strategic and business rationale for this change? * **Clarity of direction** ("grounding the vision of the desired state") * Is the project vision and scope communicated and understood? * **Broad-based participation** ("engage key impacted audiences") * Are we encouraging buy-in and participation of key stakeholders throughout the org? * **Targeted and effective communications** ("adapting the communication strategy") * Do we have acceptance and buy-in through key messages and effective feedback? * **Single program focus** ("prioritizing projects and allocating resources") * Do we have a coherent decision-making /management system to align/integrate related activities across the program and org? * **Measurable goals** ("setting reachable milestones") * Do we have clearly defined and measurable objectives to drive performance, rewards and funding? * **Disciplined project management** ("running the project effectively") * Do we use solid methodology and support functions to add structure and consistency to the project? **Adoption management checklist** --------------------------------- The abridged checklist below contains adoption Change Acceleration tasks that require tracking and execution to support the cloud migration effort and successfully drive adoption. | # | Adoption Management Tasks | Completed | In progress | Not Started | N/A | | --- | --- | --- | --- | --- | --- | | 1 | Leaders are aligned, engaged and visibly supportive | | | | | | 2 | Leaders have action plans, tools and materials to support the initiative | | | | | | 3 | Managers are involved and participating in transition activities | | | | | | 4 | SMEs Champions are on boarded and actively supporting the initiative as needed | | | | | | 5 | Key stakeholders are aware of the initiative, its benefits and business value | | | | | | 6 | Key stakeholders understand and can explain the impacts and changes to their organization | | | | | | 7 | Internal and external audiences are accounted for in stakeholder matrix | | | | | | 8 | Two-way communication vehicles are in place for sharing information | | | | | | 9 | Portal is in place with project information vision, overview, impacts, timeline, faqs. | | | | | | 10 | Process for measuring and tracking engagement activities is in place | | | | | | 11 | Process for identifying and mitigating risk is in place | | | | | | 12 | Change Engagement and preparation activities planned, schedule and on track | | | | | | 13 | Feedback is being captured and incorporated into communication and training materials | | | | | | 14 | Survey results tracking readiness activities is trending positively in high percentiles | | | | | | 15 | Training audiences are identified and mapped to future state training | | | | | | 16 | Training calendar, curriculum and course materials are developed | | | | | | 17 | Training audiences are enrolled in training | | | | | | 18 | Survey results tracking training activities is trending positively in high percentiles | | | | | | 19 | Training attendance and completion report is within 80-100% | | | | | | 20 | Overall readiness, preparation, satisfaction survey tracking within 80-100% | | | | | | 21 | Continuous monitoring and tracking processes are in place | | | | | **Attachments:**