| | | | | | --- | --- | --- | --- | **Table of Contents** ===================== [[_TOC_]] **Introduction** ================ AWS is assisting \[Enter Customer Name\] with the first wave of migrations of \[Enter Customer Name\]’s applications to AWS. The People & Change Global Specialty Practice (GSP) will be utilizing their offering – People Transformation – to assist \[Enter Customer Name\] with the following: 1. Deliverables that show who is responsible/accountable, plan for specific issues/risk, and tracker for deliverables 2. Customer leadership is aligned and mobilized for cloud acceleration enablement 3. Cloud Team understands what their internal customers (peers) have concerns with, and the success measures that the program needs to get right 4. Shows the degree of organizational readiness for cloud acceleration and potential risks 5. CCoE functional optimization - Cloud Leadership team understand their roles to lead and execute cloud transformation 6. Shows in detail how large/small this change is for the customer organization 7. Culture and Change transformation program will be able to collect data against “People” related metrics and showcase success that is data driven For this engagement, the People Tranformation is (Enter Duration) weeks long, in line with all other AWS workstreams and will end \[enter end date\]. **Scope of Work ** ==================== **People Transformation Framework ** -------------------------------------- The People Transformation offering enables customers to achieve business outcomes by helping customers identify and address the impacts that technology transformation has on culture, leadership, talent roles, skills, behaviors, and mindsets. This 52+ week engagement covers the full scope of the CAF People Perspective for Cloud transformation and aims to accelerate AWS platform adoption. There are three phases within this offering: 1) Leadership Mobilization & Organizational Readiness 2) Organizational Enablement and 3) Organizational Sustainability and Adoption. If you are leveraging this offering as a continuation of the Launch Offering - People & Change Accelerator, please carefully asses the outcomes, as well as the labor/duration of execution, as it is a best practice to treat the Alignment phase of this methodology as iterative and ongoing, given the often rapidly changing circumstances that occur in a transformation effort. If the Launch offering outcomes are still relevant, please adjust the scope/labor/duration of this engagement as appropriate. The following activities are standard with the People Transformation framework: * Change Acceleration Charter * Initial Current State Assessment Reports * Case for Change * Change Acceleration RACI / Change Acceleration Metrics & Deliverable Tracker * AWS Cloud Learning Needs Analysis (LNA) * Ramp Up Plans by Role * Initial Change Acceleration Strategy & Plan * Detailed Change Acceleration Roadmaps can include: * Sponsorship Detailed Roadmap * Leadership Action Plans and Detailed Roadmap * Communication Plan Detailed Roadmap * Employee Engagement Detailed Roadmap * Risk Mitigation Detailed Roadmap * Sustainability plan * Change Acceleration including strategy, plan, and detailed roadmaps – (continuous improvement continued) **Deliverables Descriptions** ----------------------------- Below is the list of descriptions of the deliverables for this workstream: Leadership Mobilization and Organizational Readiness: 1. Current State Assessment - Assess the current state to determine strengths and opportunities to leverage and improve to accelerate organizational alignment to Cloud transformation 2. Strategic Alignment - Determine strategic direction for the redesign by synthesizing data outputs to create a change acceleration plan Organizational Enablement: 1. Developing a change playbook with detailed roadmaps for Leadership, Sponsorship, Communications, Employee Engagement, Training and Risk Mitigation 2. Enabling the organization with change ownership by applying a structured facilitated approach with a Change Champion Network, and transfer of change ownership Organizational Adoption and Sustainability: 1. Executing Change Acceleration Strategy, Plan, and Detailed Roadmaps 2. Enabling feedback loop mechanisms to test and refine approach 3. Establishing rewards and recognition 4. Managing adoption gaps and resistance 5. Sustaining and embed changes **People Workstream Support** ----------------------------- Below is the list of resources that will support the People workstream: * \[Enter Customer Name\] Cloud Migration Executive Sponsor * \[Enter Customer Name\] Cloud Migration Program Manager * AWS, People Workstream Lead * AWS, People Workstream * AWS, People Workstream Oversight/QA (~5%) * AWS, Training & Certification BDM _(will be collaborating with the workstream)_ **Program Sponsorship** ----------------------- \[Insert Executive Sponsor Name Here\] is our main executive sponsor for the engagement at \[Enter Customer Name\]. **Program Governance** ---------------------- Below is a quick summary of how the governance of the program will be conducted.  **Note:** Program Governance, Risk/Issue Tracking, Escalations Path, etc. will be conducted by the AWS Engagement Manager (EM) assigned. (Drafted Governance Content will be inserted here) **Attachments:**