| | | | | | --- | --- | --- | --- | [[_TOC_]] Purpose ======= * To assess effectiveness of the \[Enter Program Name\] communications and involvement activities and gauge consistency across the organization * To ensure that organizational issues and potential risks are identified early in the \[Enter Program Name\] * To define the amount and type of support required from the \[Customer Name\] Cloud Migration project team during the change process Outcomes ======== The outcome(s) that will be reached are the following: * Refine \[Enter Program Name\] sponsor, director, and team leader communication/involvement plans to address any communication gaps * Clarify expectations about the level of sponsorship that is needed or expected * Prepare leader action plans to assist leaders in communicating and demonstrating sponsorship. * Document issues around priorities, competing initiatives, resources or other high-level risks * Issues around priorities, competing initiatives, resources or other high-level risks brought to steering committee for review * Education briefings and/or alignment sessions scheduled to manage expectations and prepare leaders to effectively sponsor the \[Enter Program Name\] Interview Setup =============== There are three main topics that the questions fall into: Understanding of the \[Enter Program Name\] , Issues and change history, and finally, leadership and sponsorship role. Within each of these three main sections there are one to four questions that aim to dive deeper into the main topics. The questions are asked in an open-ended conversational style in order to get as much information possible from each leader. This will also help in the rating of each question/answer pair. The questions for each topic are rated on a scale of one to five; one being – “needs work” and five being – “no issues.” The rating is based on the response to each question and is optional.  Leadership Alignment Questions ============================== Questions in their specific topic segments. Section 1 | Understanding of (Enter Program Name) and (Customer Name) --------------------------------------------------------------------- 1. What’s your sense of the REASONS – the rationale – for this \[Enter Program Name\] ? How well is that understood in your group? 2. What could and should be your role in this \[Enter Program Name\] effort? What specific areas of responsibility? 3. What outcomes are you expecting? _Additional ways to address question:_ 1. When the \[Enter Program Name\] is successful, what do you believe that will get for \[Customer Name\]? 2. What will it get for the IT organization? 1. What benefits do you believe you will experience? Or “what do you think you/IT/\[Customer Name\] will give up? Section 2 | Issues and Change History ------------------------------------- 1. How well does \[Customer Name\] overall handle change? 2. What changes of this magnitude have you experienced here, and how’s that gone? Typical or not? 3. How do you see the major risks to this process? Focus is on leader’s area 4. How does the culture here encourage involvement in this kind of thing? What about encouraging taking risks and making mistakes? Section 3 | Leadership and Sponsorship Role ------------------------------------------- 1. Who do you view as the key sponsors for the Cloud? What is your role in being an advocate/sponsor for the Cloud? What could we be doing to be more effective? 2. What’s the effect of this going to be on your team’s daily processes and responsibilities? 3. What skills will need to change? Who are you all becoming? 4. What barriers are there to the \[Enter Program Name\] – key things we’ll need to overcome as a group to get where we’re going? For example, how do we do at making decisions quickly, soundly and definitively? Additional Question ------------------- What else would you have me know – what have we not talked about? Interview Meeting Invitation ============================ _Hi \[Insert Leader Name\],_ _My name is \[insert interviewer name\] and I’m the Organizational Readiness workstream lead with the AWS team. I’ve recently joined the \[Enter Program Name\] and as we continue on this journey, it is important to get your perspectives about the transformation. In that regard, we are conducting short, informal 30-minute interviews with a variety of key stakeholders to:_ * _Assess the effectiveness of Cloud transformation leadership communications and involvement activities and gauge consistency across the organization_ * _Ensure that organizational issues and potential risks are identified_ * _Define the amount and type of support required from the program team during the change process_ _I may be accompanied by another team member to assist with notes. I see this meeting time is available in your calendar. We very much appreciate your time and feel free to propose another time if this does not work well for you. I look forward to speaking with you._ Leadership Alignment Proposed Interviewee List ============================================== | Leader Name | Department & Title | Approved for Interview (Y/N) | Scheduling (e.g., Date and Time) | | --- | --- | --- | --- | | | | | | | | | | | | | | | | **Attachments:**