re:Invent 2022 - BIZ 310 Workshop - Amazon Connect and Amazon SageMaker
Improve customer retention with AI-powered contact centers
Customer Details
FirstName:
PhoneNumber:
ContactId:
CustomerId:
Email:
Contract(months):
Sentiment in Lex:
Contract Extension
Contract Extension
×
Press Extend and number of months for the contract extension
Customer Past Sentiments (NPS)
Churn Prediction Score (%)