# Prerequisites For this walkthrough, you should have the following prerequisites: + An AWS account + Basic knowledge of Python and Javascript + Basic knowledge of AWS foundational services such as IAM, S3, Lambda. + Access to the following AWS services: + Amazon Connect + Amazon Lex + Amazon Comprehend + Amazon Transcribe + Amazon S3 + Amazon DynamoDB + Amazon API Gateway + Amazon Cognito + AWS Lambda + AWS Step Functions + Amazon CloudFront + Amazon PinPoint + Amazon Kinesis + Amazon SNS + An Amazon Alexa Developer account. [Create one here](https://developer.amazon.com/alexa) Go to step 1 [Amazon Connect setup](../01_AmazonConnect/README.md)