{"modules":[{"id":"3a2ef7d1-b659-401e-9889-12d5d0ea3fd8","type":"SetLoggingBehavior","branches":[{"condition":"Success","transition":"8743ae84-72b1-46c8-adac-ea4095975b2d"}],"parameters":[{"name":"LoggingBehavior","value":"Enable"}],"metadata":{"position":{"x":147,"y":46}}},{"id":"22b72a05-e58a-4fe0-8d09-f1d52da7f013","type":"PlayPrompt","branches":[{"condition":"Success","transition":"4a833e80-ef9f-49a3-89a9-aa5c4df19a8f"}],"parameters":[{"name":"Text","value":"Hello, $.Attributes.first_name. This call is from Appointments Demo call center. You have scheduled an appointment with our store manager at this time.","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":883,"y":161},"useDynamic":false}},{"id":"8743ae84-72b1-46c8-adac-ea4095975b2d","type":"SetVoice","branches":[{"condition":"Success","transition":"0a7c259b-9a3b-40ba-9d64-f59dfd9edcac"}],"parameters":[{"name":"GlobalVoice","value":"Joanna"}],"metadata":{"position":{"x":386,"y":98}}},{"id":"0a7c259b-9a3b-40ba-9d64-f59dfd9edcac","type":"SetRecordingBehavior","branches":[{"condition":"Success","transition":"22b72a05-e58a-4fe0-8d09-f1d52da7f013"}],"parameters":[{"name":"RecordingBehaviorOption","value":"Enable"},{"name":"RecordingParticipantOption","value":"Both"},{"name":"AnalyticsBehaviorOption","value":"Enable"},{"name":"AnalyticsLanguageLocaleCode","value":"en-US","namespace":null},{"name":"AnalyticsCustomVocabulary","value":"None"},{"name":"AnalyticsRedactionOption","value":"Disable"},{"name":"AnalyticsRedactionPolicy","value":"None","namespace":null}],"metadata":{"position":{"x":641,"y":136}}},{"id":"2c27f89c-81c0-4110-98c3-db2e2fa15ab7","type":"Disconnect","branches":[],"parameters":[],"metadata":{"position":{"x":2481,"y":535}}},{"id":"47480c3a-fb85-45d3-bcbd-42ded95b3724","type":"Transfer","branches":[{"condition":"AtCapacity","transition":"0ada9849-cd1d-485b-bce4-6e620317c4b1"},{"condition":"Error","transition":"0ada9849-cd1d-485b-bce4-6e620317c4b1"}],"parameters":[],"metadata":{"position":{"x":1941,"y":237},"useDynamic":false,"queue":null},"target":"Queue"},{"id":"c18c823b-c4d6-45e4-b8bb-0367d91b80e0","type":"SetEventHook","branches":[{"condition":"Success","transition":"2c1bb3e4-d5ba-401e-b698-d6a26573c7b3"},{"condition":"Error","transition":"0ada9849-cd1d-485b-bce4-6e620317c4b1"}],"parameters":[{"name":"Type","value":"CustomerQueue"},{"name":"ContactFlowId","value":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/contact-flow/676e032b-4ab6-4f9a-aaf1-206333009b24","resourceName":"CustomerWaiting"}],"metadata":{"position":{"x":1396,"y":180},"contactFlow":{"id":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/contact-flow/676e032b-4ab6-4f9a-aaf1-206333009b24","text":"CustomerWaiting"},"customerOrAgent":false,"useDynamic":false}},{"id":"2c1bb3e4-d5ba-401e-b698-d6a26573c7b3","type":"SetQueue","branches":[{"condition":"Success","transition":"47480c3a-fb85-45d3-bcbd-42ded95b3724"},{"condition":"Error","transition":"0ada9849-cd1d-485b-bce4-6e620317c4b1"}],"parameters":[{"name":"Queue","value":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/queue/e76b6272-721f-4ca2-97db-eb3797e42ac6","namespace":null,"resourceName":"OutboundQueue"}],"metadata":{"position":{"x":1667,"y":208},"useDynamic":false,"queue":{"id":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/queue/e76b6272-721f-4ca2-97db-eb3797e42ac6","text":"OutboundQueue"}}},{"id":"4a833e80-ef9f-49a3-89a9-aa5c4df19a8f","type":"SetEventHook","branches":[{"condition":"Success","transition":"c18c823b-c4d6-45e4-b8bb-0367d91b80e0"},{"condition":"Error","transition":"0ada9849-cd1d-485b-bce4-6e620317c4b1"}],"parameters":[{"name":"Type","value":"AgentWhisper"},{"name":"ContactFlowId","value":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/contact-flow/b135b73a-8389-4956-81e2-086ffa621b84","resourceName":"AgentWhisper"}],"metadata":{"position":{"x":1130,"y":161},"contactFlow":{"id":"arn:aws:connect:us-west-2:291427948253:instance/f91f4640-b335-41c7-afe0-33cf1c4cee60/contact-flow/b135b73a-8389-4956-81e2-086ffa621b84","text":"AgentWhisper"},"customerOrAgent":false,"useDynamic":false}},{"id":"0ada9849-cd1d-485b-bce4-6e620317c4b1","type":"PlayPrompt","branches":[{"condition":"Success","transition":"2c27f89c-81c0-4110-98c3-db2e2fa15ab7"}],"parameters":[{"name":"Text","value":"Sorry, we are not able to take your call right now. Goodbye.","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":2229,"y":466},"useDynamic":false}}],"version":"1","type":"contactFlow","start":"3a2ef7d1-b659-401e-9889-12d5d0ea3fd8","metadata":{"entryPointPosition":{"x":15,"y":15},"snapToGrid":false,"name":"OutboundCall","description":"","type":"contactFlow","status":"published","hash":"e27ca193f91ae38143402adc56c4a47f1c4554f1a5fe280ead94d5ee993a51af"}}