'''* * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. * SPDX-License-Identifier: MIT-0 * * Permission is hereby granted, free of charge, to any person obtaining a copy of this * software and associated documentation files (the "Software"), to deal in the Software * without restriction, including without limitation the rights to use, copy, modify, * merge, publish, distribute, sublicense, and/or sell copies of the Software, and to * permit persons to whom the Software is furnished to do so. * * THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, * INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A * PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT * HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION * OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE * SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. *''' import json import os import boto3 QUEUE_URL = os.getenv("QUEUE_URL") def lambda_handler(event, context): # Log the received event print("Received event: " + json.dumps(event, indent=2)) sqs = boto3.resource('sqs').Queue(QUEUE_URL) transcriptionEnabled = True if event['Details']['ContactData']['Attributes']['transcribeCall'] == "true" else False saveCallRecording = False if event['Details']['ContactData']['Attributes']['saveCallRecording'] == "false" else True languageCode = "es-US" if event['Details']['ContactData']['Attributes']['languageCode'] == "es-US" else "en-US" streamAudioFromCustomer = True streamAudioToCustomer = True for dest in event['Details']['ContactData']['Attributes']: if 'streamAudioFromCustomer' in dest: streamAudioFromCustomer = False if event['Details']['ContactData']['Attributes']['streamAudioFromCustomer'] == "false" else True if 'streamAudioToCustomer' in dest: streamAudioToCustomer = False if event['Details']['ContactData']['Attributes']['streamAudioToCustomer'] == "false" else True payload = { 'streamARN': event['Details']['ContactData']['MediaStreams']['Customer']['Audio']['StreamARN'], 'startFragmentNum': event['Details']['ContactData']['MediaStreams']['Customer']['Audio']['StartFragmentNumber'], 'connectContactId': event['Details']['ContactData']['ContactId'], 'transcriptionEnabled': transcriptionEnabled, 'saveCallRecording': saveCallRecording, 'languageCode': languageCode, 'streamAudioFromCustomer': streamAudioFromCustomer, 'streamAudioToCustomer': streamAudioToCustomer } sqs.send_message(MessageBody=json.dumps(payload)) return { 'lambdaSuccess': 'Success' }