---
id: 05-upgrading-from-an-earlier-version
title: Upgrading from an Earlier Version
---
import useBaseUrl from "@docusaurus/useBaseUrl";
If you are upgrading from an earlier version of CTI Adapter, there are a
few additional things you need to do.
1. Go to the **Setup** section and search for **Object Manager**.
2. In Object Manager section, search for "AC CTI"
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3. Open up **AC CTI Adapter**
4. On the left sidebar, click on **Page Layouts**
5. Click on **Page Layout Assignment**
6. On the next page, click on **Edit Assignments**
7. Click on the grey bar at the top of the table to select all rows.
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8. Open the **Page Layout to Use** dropdown and select **AC CTI Adapter
Layout -- August 2020**.
9. Click **Save** and go back to **Page Layouts**.
10. Click on the dropdown next to the item labelled **AC CTI Adapter
Layout** and click **Delete**.
11. Confirm **Yes** in the next dialogue where you will be asked "Are
you sure?"
12. If you see a screen titled **Deletion Problems**, find and click
**Delete**.
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13. You will be asked which layout you want to replace it with. Select
**AC CTI Adapter Layout -- August 2020** and click **Replace.**
})
Now we are going to do the same thing for **AC CTI Script Layout**.
1. Open up **AC CTI Script Layout**
2. On the left sidebar, click on **Page Layouts**
3. Click on **Page Layout Assignment**
4. On the next page, click on **Edit Assignments**
5. Click on the grey bar at the top of the table to select all rows.
})
})
6. Open the **Page Layout to Use** dropdown and select **AC CTI Flow
Layout**.
7. Click **Save** and go back to **Page Layouts**.
8. Click on the dropdown next to the item labelled **AC CTI Script
Layout** and click **Delete**.
9. Confirm **Yes** in the next dialogue where you will be asked "Are
you sure?"
10. If you see a screen titled **Deletion Problems**, find and click
**Delete**.
11. You will be asked which layout you want to replace it with. Select
**AC CTI Flow Layout** and click **Replace.**
})
12. Go to your **CTI Adapter**.
13. Click on any of the CTI Flows and scroll down to the section labeled
**CTI Flow**. You should see something like this:
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14. Click **Download** and save your script before clicking
**Continue**.
15. Use the CTI Block primitives in the editor to re-create your script
as a CTI Flow.
16. Refer to the Sample Flows in the Appendix of this manual.