{"modules":[{"id":"08c705a4-63a0-419e-8b69-34a5160d1365","type":"LoopPrompts","branches":[{"condition":"Error","transition":"cd4e0141-a773-4cc0-8d2d-45e2413376c4"}],"parameters":[{"name":"Text","value":",","key":"text"}],"metadata":{"position":{"x":176,"y":52},"audio":[{"tts":",","useTts":true,"ttsType":"text","type":"Text"}],"timeoutUnit":{"display":"Minutes","value":"min"}}},{"id":"cd4e0141-a773-4cc0-8d2d-45e2413376c4","type":"PlayPrompt","branches":[{"condition":"Success","transition":"95a1198c-0146-4a42-b852-46df5fbba420"}],"parameters":[{"name":"Text","value":"You’re next in the queue to speak to your agent","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":481,"y":61},"useDynamic":false}},{"id":"95a1198c-0146-4a42-b852-46df5fbba420","type":"Wait","branches":[{"condition":"Timeout","transition":"caa4e118-6351-443a-ae26-b7bd657b77ba"},{"condition":"Error","transition":"cd4e0141-a773-4cc0-8d2d-45e2413376c4"}],"parameters":[{"name":"TimeoutSeconds","value":"20"}],"metadata":{"position":{"x":768,"y":64},"useDynamic":false,"timeoutUnit":{"display":"Seconds","value":"second"}}},{"id":"caa4e118-6351-443a-ae26-b7bd657b77ba","type":"PlayPrompt","branches":[{"condition":"Success","transition":"95a1198c-0146-4a42-b852-46df5fbba420"}],"parameters":[{"name":"Text","value":"Thank you for waiting, you’re next in the queue to speak to your agent","namespace":null},{"name":"TextToSpeechType","value":"text"}],"metadata":{"position":{"x":487,"y":356},"useDynamic":false}}],"version":"1","type":"customerQueue","start":"08c705a4-63a0-419e-8b69-34a5160d1365","metadata":{"entryPointPosition":{"x":15,"y":43},"snapToGrid":false,"name":"VideoCallEscalationQueue","description":"Played when a customer is waiting in queue.","type":"customerQueue","status":"published","hash":"770541769f22714e9f547e7977b76b5ce71a01dcaffeada2bf057d509f22025b"}}