* Contains information about a contact. *
*/ public class Contact implements Serializable { /** ** The Amazon Resource Name (ARN) for the contact. *
*/ private String arn; /** ** The identifier for the contact. *
*
* Constraints:
* Length: 1 - 256
*/
private String id;
/**
*
* If this contact is related to other contacts, this is the ID of the * initial contact. *
*
* Constraints:
* Length: 1 - 256
*/
private String initialContactId;
/**
*
* If this contact is not the first contact, this is the ID of the previous * contact. *
*
* Constraints:
* Length: 1 - 256
*/
private String previousContactId;
/**
*
* Indicates how the contact was initiated. *
*
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*/
private String initiationMethod;
/**
*
* The name of the contact. *
*
* Constraints:
* Length: 0 - 512
*/
private String name;
/**
*
* The description of the contact. *
*
* Constraints:
* Length: 0 - 4096
*/
private String description;
/**
*
* How the contact reached your contact center. *
*
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*/
private String channel;
/**
*
* If this contact was queued, this contains information about the queue. *
*/ private QueueInfo queueInfo; /** ** Information about the agent who accepted the contact. *
*/ private AgentInfo agentInfo; /** *
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing. For
* CALLBACK, this is when the callback contact was created. For
* TRANSFER and QUEUE_TRANSFER, this is when the
* transfer was initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the agent
* started dialing the external participant. For MONITOR, this
* is when the supervisor started listening to a contact.
*
* The timestamp when the customer endpoint disconnected from Amazon * Connect. *
*/ private java.util.Date disconnectTimestamp; /** ** The timestamp when contact was last updated. *
*/ private java.util.Date lastUpdateTimestamp; /** ** The timestamp, in Unix epoch time format, at which to start running the * inbound flow. *
*/ private java.util.Date scheduledTimestamp; /** ** The contactId that is related to this contact. *
*
* Constraints:
* Length: 1 - 256
*/
private String relatedContactId;
/**
*
* Information about Amazon Connect Wisdom. *
*/ private WisdomInfo wisdomInfo; /** ** The Amazon Resource Name (ARN) for the contact. *
* * @return* The Amazon Resource Name (ARN) for the contact. *
*/ public String getArn() { return arn; } /** ** The Amazon Resource Name (ARN) for the contact. *
* * @param arn* The Amazon Resource Name (ARN) for the contact. *
*/ public void setArn(String arn) { this.arn = arn; } /** ** The Amazon Resource Name (ARN) for the contact. *
** Returns a reference to this object so that method calls can be chained * together. * * @param arn
* The Amazon Resource Name (ARN) for the contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withArn(String arn) { this.arn = arn; return this; } /** ** The identifier for the contact. *
*
* Constraints:
* Length: 1 - 256
*
* @return
* The identifier for the contact. *
*/ public String getId() { return id; } /** ** The identifier for the contact. *
*
* Constraints:
* Length: 1 - 256
*
* @param id
* The identifier for the contact. *
*/ public void setId(String id) { this.id = id; } /** ** The identifier for the contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 1 - 256
*
* @param id
* The identifier for the contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withId(String id) { this.id = id; return this; } /** ** If this contact is related to other contacts, this is the ID of the * initial contact. *
*
* Constraints:
* Length: 1 - 256
*
* @return
* If this contact is related to other contacts, this is the ID of * the initial contact. *
*/ public String getInitialContactId() { return initialContactId; } /** ** If this contact is related to other contacts, this is the ID of the * initial contact. *
*
* Constraints:
* Length: 1 - 256
*
* @param initialContactId
* If this contact is related to other contacts, this is the ID * of the initial contact. *
*/ public void setInitialContactId(String initialContactId) { this.initialContactId = initialContactId; } /** ** If this contact is related to other contacts, this is the ID of the * initial contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 1 - 256
*
* @param initialContactId
* If this contact is related to other contacts, this is the ID * of the initial contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withInitialContactId(String initialContactId) { this.initialContactId = initialContactId; return this; } /** ** If this contact is not the first contact, this is the ID of the previous * contact. *
*
* Constraints:
* Length: 1 - 256
*
* @return
* If this contact is not the first contact, this is the ID of the * previous contact. *
*/ public String getPreviousContactId() { return previousContactId; } /** ** If this contact is not the first contact, this is the ID of the previous * contact. *
*
* Constraints:
* Length: 1 - 256
*
* @param previousContactId
* If this contact is not the first contact, this is the ID of * the previous contact. *
*/ public void setPreviousContactId(String previousContactId) { this.previousContactId = previousContactId; } /** ** If this contact is not the first contact, this is the ID of the previous * contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 1 - 256
*
* @param previousContactId
* If this contact is not the first contact, this is the ID of * the previous contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withPreviousContactId(String previousContactId) { this.previousContactId = previousContactId; return this; } /** ** Indicates how the contact was initiated. *
*
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*
* @return
* Indicates how the contact was initiated. *
* @see ContactInitiationMethod */ public String getInitiationMethod() { return initiationMethod; } /** ** Indicates how the contact was initiated. *
*
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*
* @param initiationMethod
* Indicates how the contact was initiated. *
* @see ContactInitiationMethod */ public void setInitiationMethod(String initiationMethod) { this.initiationMethod = initiationMethod; } /** ** Indicates how the contact was initiated. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*
* @param initiationMethod
* Indicates how the contact was initiated. *
* @return A reference to this updated object so that method calls can be * chained together. * @see ContactInitiationMethod */ public Contact withInitiationMethod(String initiationMethod) { this.initiationMethod = initiationMethod; return this; } /** ** Indicates how the contact was initiated. *
*
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*
* @param initiationMethod
* Indicates how the contact was initiated. *
* @see ContactInitiationMethod */ public void setInitiationMethod(ContactInitiationMethod initiationMethod) { this.initiationMethod = initiationMethod.toString(); } /** ** Indicates how the contact was initiated. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Allowed Values: INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER,
* CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
*
* @param initiationMethod
* Indicates how the contact was initiated. *
* @return A reference to this updated object so that method calls can be * chained together. * @see ContactInitiationMethod */ public Contact withInitiationMethod(ContactInitiationMethod initiationMethod) { this.initiationMethod = initiationMethod.toString(); return this; } /** ** The name of the contact. *
*
* Constraints:
* Length: 0 - 512
*
* @return
* The name of the contact. *
*/ public String getName() { return name; } /** ** The name of the contact. *
*
* Constraints:
* Length: 0 - 512
*
* @param name
* The name of the contact. *
*/ public void setName(String name) { this.name = name; } /** ** The name of the contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 0 - 512
*
* @param name
* The name of the contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withName(String name) { this.name = name; return this; } /** ** The description of the contact. *
*
* Constraints:
* Length: 0 - 4096
*
* @return
* The description of the contact. *
*/ public String getDescription() { return description; } /** ** The description of the contact. *
*
* Constraints:
* Length: 0 - 4096
*
* @param description
* The description of the contact. *
*/ public void setDescription(String description) { this.description = description; } /** ** The description of the contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 0 - 4096
*
* @param description
* The description of the contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withDescription(String description) { this.description = description; return this; } /** ** How the contact reached your contact center. *
*
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*
* @return
* How the contact reached your contact center. *
* @see Channel */ public String getChannel() { return channel; } /** ** How the contact reached your contact center. *
*
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*
* @param channel
* How the contact reached your contact center. *
* @see Channel */ public void setChannel(String channel) { this.channel = channel; } /** ** How the contact reached your contact center. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*
* @param channel
* How the contact reached your contact center. *
* @return A reference to this updated object so that method calls can be * chained together. * @see Channel */ public Contact withChannel(String channel) { this.channel = channel; return this; } /** ** How the contact reached your contact center. *
*
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*
* @param channel
* How the contact reached your contact center. *
* @see Channel */ public void setChannel(Channel channel) { this.channel = channel.toString(); } /** ** How the contact reached your contact center. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Allowed Values: VOICE, CHAT, TASK
*
* @param channel
* How the contact reached your contact center. *
* @return A reference to this updated object so that method calls can be * chained together. * @see Channel */ public Contact withChannel(Channel channel) { this.channel = channel.toString(); return this; } /** ** If this contact was queued, this contains information about the queue. *
* * @return* If this contact was queued, this contains information about the * queue. *
*/ public QueueInfo getQueueInfo() { return queueInfo; } /** ** If this contact was queued, this contains information about the queue. *
* * @param queueInfo* If this contact was queued, this contains information about * the queue. *
*/ public void setQueueInfo(QueueInfo queueInfo) { this.queueInfo = queueInfo; } /** ** If this contact was queued, this contains information about the queue. *
** Returns a reference to this object so that method calls can be chained * together. * * @param queueInfo
* If this contact was queued, this contains information about * the queue. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withQueueInfo(QueueInfo queueInfo) { this.queueInfo = queueInfo; return this; } /** ** Information about the agent who accepted the contact. *
* * @return* Information about the agent who accepted the contact. *
*/ public AgentInfo getAgentInfo() { return agentInfo; } /** ** Information about the agent who accepted the contact. *
* * @param agentInfo* Information about the agent who accepted the contact. *
*/ public void setAgentInfo(AgentInfo agentInfo) { this.agentInfo = agentInfo; } /** ** Information about the agent who accepted the contact. *
** Returns a reference to this object so that method calls can be chained * together. * * @param agentInfo
* Information about the agent who accepted the contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withAgentInfo(AgentInfo agentInfo) { this.agentInfo = agentInfo; return this; } /** *
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing. For
* CALLBACK, this is when the callback contact was created. For
* TRANSFER and QUEUE_TRANSFER, this is when the
* transfer was initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the agent
* started dialing the external participant. For MONITOR, this
* is when the supervisor started listening to a contact.
*
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing. For
* CALLBACK, this is when the callback contact was
* created. For TRANSFER and
* QUEUE_TRANSFER, this is when the transfer was
* initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the
* agent started dialing the external participant. For
* MONITOR, this is when the supervisor started
* listening to a contact.
*
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing. For
* CALLBACK, this is when the callback contact was created. For
* TRANSFER and QUEUE_TRANSFER, this is when the
* transfer was initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the agent
* started dialing the external participant. For MONITOR, this
* is when the supervisor started listening to a contact.
*
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing.
* For CALLBACK, this is when the callback contact
* was created. For TRANSFER and
* QUEUE_TRANSFER, this is when the transfer was
* initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the
* agent started dialing the external participant. For
* MONITOR, this is when the supervisor started
* listening to a contact.
*
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing. For
* CALLBACK, this is when the callback contact was created. For
* TRANSFER and QUEUE_TRANSFER, this is when the
* transfer was initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the agent
* started dialing the external participant. For MONITOR, this
* is when the supervisor started listening to a contact.
*
* Returns a reference to this object so that method calls can be chained * together. * * @param initiationTimestamp
* The date and time this contact was initiated, in UTC time. For
* INBOUND, this is when the contact arrived. For
* OUTBOUND, this is when the agent began dialing.
* For CALLBACK, this is when the callback contact
* was created. For TRANSFER and
* QUEUE_TRANSFER, this is when the transfer was
* initiated. For API, this is when the request
* arrived. For EXTERNAL_OUTBOUND, this is when the
* agent started dialing the external participant. For
* MONITOR, this is when the supervisor started
* listening to a contact.
*
* The timestamp when the customer endpoint disconnected from Amazon * Connect. *
* * @return* The timestamp when the customer endpoint disconnected from Amazon * Connect. *
*/ public java.util.Date getDisconnectTimestamp() { return disconnectTimestamp; } /** ** The timestamp when the customer endpoint disconnected from Amazon * Connect. *
* * @param disconnectTimestamp* The timestamp when the customer endpoint disconnected from * Amazon Connect. *
*/ public void setDisconnectTimestamp(java.util.Date disconnectTimestamp) { this.disconnectTimestamp = disconnectTimestamp; } /** ** The timestamp when the customer endpoint disconnected from Amazon * Connect. *
** Returns a reference to this object so that method calls can be chained * together. * * @param disconnectTimestamp
* The timestamp when the customer endpoint disconnected from * Amazon Connect. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withDisconnectTimestamp(java.util.Date disconnectTimestamp) { this.disconnectTimestamp = disconnectTimestamp; return this; } /** ** The timestamp when contact was last updated. *
* * @return* The timestamp when contact was last updated. *
*/ public java.util.Date getLastUpdateTimestamp() { return lastUpdateTimestamp; } /** ** The timestamp when contact was last updated. *
* * @param lastUpdateTimestamp* The timestamp when contact was last updated. *
*/ public void setLastUpdateTimestamp(java.util.Date lastUpdateTimestamp) { this.lastUpdateTimestamp = lastUpdateTimestamp; } /** ** The timestamp when contact was last updated. *
** Returns a reference to this object so that method calls can be chained * together. * * @param lastUpdateTimestamp
* The timestamp when contact was last updated. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withLastUpdateTimestamp(java.util.Date lastUpdateTimestamp) { this.lastUpdateTimestamp = lastUpdateTimestamp; return this; } /** ** The timestamp, in Unix epoch time format, at which to start running the * inbound flow. *
* * @return* The timestamp, in Unix epoch time format, at which to start * running the inbound flow. *
*/ public java.util.Date getScheduledTimestamp() { return scheduledTimestamp; } /** ** The timestamp, in Unix epoch time format, at which to start running the * inbound flow. *
* * @param scheduledTimestamp* The timestamp, in Unix epoch time format, at which to start * running the inbound flow. *
*/ public void setScheduledTimestamp(java.util.Date scheduledTimestamp) { this.scheduledTimestamp = scheduledTimestamp; } /** ** The timestamp, in Unix epoch time format, at which to start running the * inbound flow. *
** Returns a reference to this object so that method calls can be chained * together. * * @param scheduledTimestamp
* The timestamp, in Unix epoch time format, at which to start * running the inbound flow. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withScheduledTimestamp(java.util.Date scheduledTimestamp) { this.scheduledTimestamp = scheduledTimestamp; return this; } /** ** The contactId that is related to this contact. *
*
* Constraints:
* Length: 1 - 256
*
* @return
* The contactId that is related to this contact. *
*/ public String getRelatedContactId() { return relatedContactId; } /** ** The contactId that is related to this contact. *
*
* Constraints:
* Length: 1 - 256
*
* @param relatedContactId
* The contactId that is related to this contact. *
*/ public void setRelatedContactId(String relatedContactId) { this.relatedContactId = relatedContactId; } /** ** The contactId that is related to this contact. *
** Returns a reference to this object so that method calls can be chained * together. *
* Constraints:
* Length: 1 - 256
*
* @param relatedContactId
* The contactId that is related to this contact. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withRelatedContactId(String relatedContactId) { this.relatedContactId = relatedContactId; return this; } /** ** Information about Amazon Connect Wisdom. *
* * @return* Information about Amazon Connect Wisdom. *
*/ public WisdomInfo getWisdomInfo() { return wisdomInfo; } /** ** Information about Amazon Connect Wisdom. *
* * @param wisdomInfo* Information about Amazon Connect Wisdom. *
*/ public void setWisdomInfo(WisdomInfo wisdomInfo) { this.wisdomInfo = wisdomInfo; } /** ** Information about Amazon Connect Wisdom. *
** Returns a reference to this object so that method calls can be chained * together. * * @param wisdomInfo
* Information about Amazon Connect Wisdom. *
* @return A reference to this updated object so that method calls can be * chained together. */ public Contact withWisdomInfo(WisdomInfo wisdomInfo) { this.wisdomInfo = wisdomInfo; return this; } /** * Returns a string representation of this object; useful for testing and * debugging. * * @return A string representation of this object. * @see java.lang.Object#toString() */ @Override public String toString() { StringBuilder sb = new StringBuilder(); sb.append("{"); if (getArn() != null) sb.append("Arn: " + getArn() + ","); if (getId() != null) sb.append("Id: " + getId() + ","); if (getInitialContactId() != null) sb.append("InitialContactId: " + getInitialContactId() + ","); if (getPreviousContactId() != null) sb.append("PreviousContactId: " + getPreviousContactId() + ","); if (getInitiationMethod() != null) sb.append("InitiationMethod: " + getInitiationMethod() + ","); if (getName() != null) sb.append("Name: " + getName() + ","); if (getDescription() != null) sb.append("Description: " + getDescription() + ","); if (getChannel() != null) sb.append("Channel: " + getChannel() + ","); if (getQueueInfo() != null) sb.append("QueueInfo: " + getQueueInfo() + ","); if (getAgentInfo() != null) sb.append("AgentInfo: " + getAgentInfo() + ","); if (getInitiationTimestamp() != null) sb.append("InitiationTimestamp: " + getInitiationTimestamp() + ","); if (getDisconnectTimestamp() != null) sb.append("DisconnectTimestamp: " + getDisconnectTimestamp() + ","); if (getLastUpdateTimestamp() != null) sb.append("LastUpdateTimestamp: " + getLastUpdateTimestamp() + ","); if (getScheduledTimestamp() != null) sb.append("ScheduledTimestamp: " + getScheduledTimestamp() + ","); if (getRelatedContactId() != null) sb.append("RelatedContactId: " + getRelatedContactId() + ","); if (getWisdomInfo() != null) sb.append("WisdomInfo: " + getWisdomInfo()); sb.append("}"); return sb.toString(); } @Override public int hashCode() { final int prime = 31; int hashCode = 1; hashCode = prime * hashCode + ((getArn() == null) ? 0 : getArn().hashCode()); hashCode = prime * hashCode + ((getId() == null) ? 0 : getId().hashCode()); hashCode = prime * hashCode + ((getInitialContactId() == null) ? 0 : getInitialContactId().hashCode()); hashCode = prime * hashCode + ((getPreviousContactId() == null) ? 0 : getPreviousContactId().hashCode()); hashCode = prime * hashCode + ((getInitiationMethod() == null) ? 0 : getInitiationMethod().hashCode()); hashCode = prime * hashCode + ((getName() == null) ? 0 : getName().hashCode()); hashCode = prime * hashCode + ((getDescription() == null) ? 0 : getDescription().hashCode()); hashCode = prime * hashCode + ((getChannel() == null) ? 0 : getChannel().hashCode()); hashCode = prime * hashCode + ((getQueueInfo() == null) ? 0 : getQueueInfo().hashCode()); hashCode = prime * hashCode + ((getAgentInfo() == null) ? 0 : getAgentInfo().hashCode()); hashCode = prime * hashCode + ((getInitiationTimestamp() == null) ? 0 : getInitiationTimestamp().hashCode()); hashCode = prime * hashCode + ((getDisconnectTimestamp() == null) ? 0 : getDisconnectTimestamp().hashCode()); hashCode = prime * hashCode + ((getLastUpdateTimestamp() == null) ? 0 : getLastUpdateTimestamp().hashCode()); hashCode = prime * hashCode + ((getScheduledTimestamp() == null) ? 0 : getScheduledTimestamp().hashCode()); hashCode = prime * hashCode + ((getRelatedContactId() == null) ? 0 : getRelatedContactId().hashCode()); hashCode = prime * hashCode + ((getWisdomInfo() == null) ? 0 : getWisdomInfo().hashCode()); return hashCode; } @Override public boolean equals(Object obj) { if (this == obj) return true; if (obj == null) return false; if (obj instanceof Contact == false) return false; Contact other = (Contact) obj; if (other.getArn() == null ^ this.getArn() == null) return false; if (other.getArn() != null && other.getArn().equals(this.getArn()) == false) return false; if (other.getId() == null ^ this.getId() == null) return false; if (other.getId() != null && other.getId().equals(this.getId()) == false) return false; if (other.getInitialContactId() == null ^ this.getInitialContactId() == null) return false; if (other.getInitialContactId() != null && other.getInitialContactId().equals(this.getInitialContactId()) == false) return false; if (other.getPreviousContactId() == null ^ this.getPreviousContactId() == null) return false; if (other.getPreviousContactId() != null && other.getPreviousContactId().equals(this.getPreviousContactId()) == false) return false; if (other.getInitiationMethod() == null ^ this.getInitiationMethod() == null) return false; if (other.getInitiationMethod() != null && other.getInitiationMethod().equals(this.getInitiationMethod()) == false) return false; if (other.getName() == null ^ this.getName() == null) return false; if (other.getName() != null && other.getName().equals(this.getName()) == false) return false; if (other.getDescription() == null ^ this.getDescription() == null) return false; if (other.getDescription() != null && other.getDescription().equals(this.getDescription()) == false) return false; if (other.getChannel() == null ^ this.getChannel() == null) return false; if (other.getChannel() != null && other.getChannel().equals(this.getChannel()) == false) return false; if (other.getQueueInfo() == null ^ this.getQueueInfo() == null) return false; if (other.getQueueInfo() != null && other.getQueueInfo().equals(this.getQueueInfo()) == false) return false; if (other.getAgentInfo() == null ^ this.getAgentInfo() == null) return false; if (other.getAgentInfo() != null && other.getAgentInfo().equals(this.getAgentInfo()) == false) return false; if (other.getInitiationTimestamp() == null ^ this.getInitiationTimestamp() == null) return false; if (other.getInitiationTimestamp() != null && other.getInitiationTimestamp().equals(this.getInitiationTimestamp()) == false) return false; if (other.getDisconnectTimestamp() == null ^ this.getDisconnectTimestamp() == null) return false; if (other.getDisconnectTimestamp() != null && other.getDisconnectTimestamp().equals(this.getDisconnectTimestamp()) == false) return false; if (other.getLastUpdateTimestamp() == null ^ this.getLastUpdateTimestamp() == null) return false; if (other.getLastUpdateTimestamp() != null && other.getLastUpdateTimestamp().equals(this.getLastUpdateTimestamp()) == false) return false; if (other.getScheduledTimestamp() == null ^ this.getScheduledTimestamp() == null) return false; if (other.getScheduledTimestamp() != null && other.getScheduledTimestamp().equals(this.getScheduledTimestamp()) == false) return false; if (other.getRelatedContactId() == null ^ this.getRelatedContactId() == null) return false; if (other.getRelatedContactId() != null && other.getRelatedContactId().equals(this.getRelatedContactId()) == false) return false; if (other.getWisdomInfo() == null ^ this.getWisdomInfo() == null) return false; if (other.getWisdomInfo() != null && other.getWisdomInfo().equals(this.getWisdomInfo()) == false) return false; return true; } }