package awsconnect // Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously. // // Example: // // The code below shows an example of how to instantiate this type. // // The values are placeholders you should change. // import "github.com/aws/aws-cdk-go/awscdk" // // mediaConcurrencyProperty := &MediaConcurrencyProperty{ // Channel: jsii.String("channel"), // Concurrency: jsii.Number(123), // // // the properties below are optional // CrossChannelBehavior: &CrossChannelBehaviorProperty{ // BehaviorType: jsii.String("behaviorType"), // }, // } // // See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-mediaconcurrency.html // type CfnRoutingProfile_MediaConcurrencyProperty struct { // The channels that agents can handle in the Contact Control Panel (CCP). // See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-mediaconcurrency.html#cfn-connect-routingprofile-mediaconcurrency-channel // Channel *string `field:"required" json:"channel" yaml:"channel"` // The number of contacts an agent can have on a channel simultaneously. // See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-mediaconcurrency.html#cfn-connect-routingprofile-mediaconcurrency-concurrency // Concurrency *float64 `field:"required" json:"concurrency" yaml:"concurrency"` // Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel. // See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-properties-connect-routingprofile-mediaconcurrency.html#cfn-connect-routingprofile-mediaconcurrency-crosschannelbehavior // CrossChannelBehavior interface{} `field:"optional" json:"crossChannelBehavior" yaml:"crossChannelBehavior"` }