/**
 * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved.
 * SPDX-License-Identifier: Apache-2.0.
 */

#pragma once
#include <aws/connect/Connect_EXPORTS.h>
#include <aws/connect/ConnectRequest.h>
#include <aws/core/utils/memory/stl/AWSString.h>
#include <aws/core/utils/DateTime.h>
#include <aws/core/utils/memory/stl/AWSVector.h>
#include <aws/connect/model/FilterV2.h>
#include <aws/connect/model/MetricV2.h>
#include <utility>

namespace Aws
{
namespace Connect
{
namespace Model
{

  /**
   */
  class GetMetricDataV2Request : public ConnectRequest
  {
  public:
    AWS_CONNECT_API GetMetricDataV2Request();

    // Service request name is the Operation name which will send this request out,
    // each operation should has unique request name, so that we can get operation's name from this request.
    // Note: this is not true for response, multiple operations may have the same response name,
    // so we can not get operation's name from response.
    inline virtual const char* GetServiceRequestName() const override { return "GetMetricDataV2"; }

    AWS_CONNECT_API Aws::String SerializePayload() const override;


    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline const Aws::String& GetResourceArn() const{ return m_resourceArn; }

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline bool ResourceArnHasBeenSet() const { return m_resourceArnHasBeenSet; }

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline void SetResourceArn(const Aws::String& value) { m_resourceArnHasBeenSet = true; m_resourceArn = value; }

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline void SetResourceArn(Aws::String&& value) { m_resourceArnHasBeenSet = true; m_resourceArn = std::move(value); }

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline void SetResourceArn(const char* value) { m_resourceArnHasBeenSet = true; m_resourceArn.assign(value); }

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline GetMetricDataV2Request& WithResourceArn(const Aws::String& value) { SetResourceArn(value); return *this;}

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline GetMetricDataV2Request& WithResourceArn(Aws::String&& value) { SetResourceArn(std::move(value)); return *this;}

    /**
     * <p>The Amazon Resource Name (ARN) of the resource. This includes the
     * <code>instanceId</code> an Amazon Connect instance.</p>
     */
    inline GetMetricDataV2Request& WithResourceArn(const char* value) { SetResourceArn(value); return *this;}


    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline const Aws::Utils::DateTime& GetStartTime() const{ return m_startTime; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline bool StartTimeHasBeenSet() const { return m_startTimeHasBeenSet; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline void SetStartTime(const Aws::Utils::DateTime& value) { m_startTimeHasBeenSet = true; m_startTime = value; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline void SetStartTime(Aws::Utils::DateTime&& value) { m_startTimeHasBeenSet = true; m_startTime = std::move(value); }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline GetMetricDataV2Request& WithStartTime(const Aws::Utils::DateTime& value) { SetStartTime(value); return *this;}

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to start the reporting
     * interval for the retrieval of historical metrics data. The time must be before
     * the end time timestamp. The time range between the start and end time must be
     * less than 24 hours. The start time cannot be earlier than 35 days before the
     * time of the request. Historical metrics are available for 35 days.</p>
     */
    inline GetMetricDataV2Request& WithStartTime(Aws::Utils::DateTime&& value) { SetStartTime(std::move(value)); return *this;}


    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline const Aws::Utils::DateTime& GetEndTime() const{ return m_endTime; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline bool EndTimeHasBeenSet() const { return m_endTimeHasBeenSet; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline void SetEndTime(const Aws::Utils::DateTime& value) { m_endTimeHasBeenSet = true; m_endTime = value; }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline void SetEndTime(Aws::Utils::DateTime&& value) { m_endTimeHasBeenSet = true; m_endTime = std::move(value); }

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline GetMetricDataV2Request& WithEndTime(const Aws::Utils::DateTime& value) { SetEndTime(value); return *this;}

    /**
     * <p>The timestamp, in UNIX Epoch time format, at which to end the reporting
     * interval for the retrieval of historical metrics data. The time must be later
     * than the start time timestamp. It cannot be later than the current
     * timestamp.</p> <p>The time range between the start and end time must be less
     * than 24 hours.</p>
     */
    inline GetMetricDataV2Request& WithEndTime(Aws::Utils::DateTime&& value) { SetEndTime(std::move(value)); return *this;}


    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline const Aws::Vector<FilterV2>& GetFilters() const{ return m_filters; }

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline bool FiltersHasBeenSet() const { return m_filtersHasBeenSet; }

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline void SetFilters(const Aws::Vector<FilterV2>& value) { m_filtersHasBeenSet = true; m_filters = value; }

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline void SetFilters(Aws::Vector<FilterV2>&& value) { m_filtersHasBeenSet = true; m_filters = std::move(value); }

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline GetMetricDataV2Request& WithFilters(const Aws::Vector<FilterV2>& value) { SetFilters(value); return *this;}

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline GetMetricDataV2Request& WithFilters(Aws::Vector<FilterV2>&& value) { SetFilters(std::move(value)); return *this;}

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline GetMetricDataV2Request& AddFilters(const FilterV2& value) { m_filtersHasBeenSet = true; m_filters.push_back(value); return *this; }

    /**
     * <p>The filters to apply to returned metrics. You can filter on the following
     * resources:</p> <ul> <li> <p>Queues</p> </li> <li> <p>Routing profiles</p> </li>
     * <li> <p>Agents</p> </li> <li> <p>Channels</p> </li> <li> <p>User hierarchy
     * groups</p> </li> <li> <p>Feature</p> </li> </ul> <p>At least one filter must be
     * passed from queues, routing profiles, agents, or user hierarchy groups.</p>
     * <p>To filter by phone number, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create
     * a historical metrics report</a> in the <i>Amazon Connect Administrator's
     * Guide</i>.</p> <p>Note the following limits:</p> <ul> <li> <p> <b>Filter
     * keys</b>: A maximum of 5 filter keys are supported in a single request. Valid
     * filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
     * <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>FEATURE</code> </p> </li> <li>
     * <p> <b>Filter values</b>: A maximum of 100 filter values are supported in a
     * single request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the
     * CHANNEL filter key. They do not count towards limitation of 100 filter values.
     * For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and
     * 15 routing profiles for a total of 100 filter values, along with 3 channel
     * filters. </p> <p> <code>contact_lens_conversational_analytics</code> is a valid
     * filterValue for the <code>FEATURE</code> filter key. It is available only to
     * contacts analyzed by Contact Lens conversational analytics.</p> </li> </ul>
     */
    inline GetMetricDataV2Request& AddFilters(FilterV2&& value) { m_filtersHasBeenSet = true; m_filters.push_back(std::move(value)); return *this; }


    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline const Aws::Vector<Aws::String>& GetGroupings() const{ return m_groupings; }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline bool GroupingsHasBeenSet() const { return m_groupingsHasBeenSet; }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline void SetGroupings(const Aws::Vector<Aws::String>& value) { m_groupingsHasBeenSet = true; m_groupings = value; }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline void SetGroupings(Aws::Vector<Aws::String>&& value) { m_groupingsHasBeenSet = true; m_groupings = std::move(value); }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline GetMetricDataV2Request& WithGroupings(const Aws::Vector<Aws::String>& value) { SetGroupings(value); return *this;}

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline GetMetricDataV2Request& WithGroupings(Aws::Vector<Aws::String>&& value) { SetGroupings(std::move(value)); return *this;}

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline GetMetricDataV2Request& AddGroupings(const Aws::String& value) { m_groupingsHasBeenSet = true; m_groupings.push_back(value); return *this; }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline GetMetricDataV2Request& AddGroupings(Aws::String&& value) { m_groupingsHasBeenSet = true; m_groupings.push_back(std::move(value)); return *this; }

    /**
     * <p>The grouping applied to the metrics that are returned. For example, when
     * results are grouped by queue, the metrics returned are grouped by queue. The
     * values that are returned apply to the metrics for each queue. They are not
     * aggregated for all queues.</p> <p>If no grouping is specified, a summary of all
     * metrics is returned.</p> <p>Valid grouping keys: <code>QUEUE</code> |
     * <code>ROUTING_PROFILE</code> | <code>AGENT</code> | <code>CHANNEL</code> |
     * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code>
     * | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
     * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> </p>
     */
    inline GetMetricDataV2Request& AddGroupings(const char* value) { m_groupingsHasBeenSet = true; m_groupings.push_back(value); return *this; }


    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline const Aws::Vector<MetricV2>& GetMetrics() const{ return m_metrics; }

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline bool MetricsHasBeenSet() const { return m_metricsHasBeenSet; }

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline void SetMetrics(const Aws::Vector<MetricV2>& value) { m_metricsHasBeenSet = true; m_metrics = value; }

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline void SetMetrics(Aws::Vector<MetricV2>&& value) { m_metricsHasBeenSet = true; m_metrics = std::move(value); }

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline GetMetricDataV2Request& WithMetrics(const Aws::Vector<MetricV2>& value) { SetMetrics(value); return *this;}

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline GetMetricDataV2Request& WithMetrics(Aws::Vector<MetricV2>&& value) { SetMetrics(std::move(value)); return *this;}

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline GetMetricDataV2Request& AddMetrics(const MetricV2& value) { m_metricsHasBeenSet = true; m_metrics.push_back(value); return *this; }

    /**
     * <p>The metrics to retrieve. Specify the name, groupings, and filters for each
     * metric. The following historical metrics are available. For a description of
     * each metric, see <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
     * metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.</p>
     * <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_NON_RESPONSE</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy </p> </dd> <dt>AGENT_OCCUPANCY</dt> <dd> <p>Unit: Percentage</p>
     * <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
     * </dd> <dt>AGENT_SCHEDULE_ADHERENCE</dt> <dd> <p>This metric is available only in
     * Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Percent</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AGENT_SCHEDULED_TIME</dt> <dd> <p>This metric is
     * available only in Amazon Web Services Regions where <a
     * href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
     * capacity planning, and scheduling</a> is available.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_ABANDON_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_AFTER_CONTACT_WORK_TIME</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy, Feature</p>  <p>Feature is a valid filter but not
     * a valid grouping.</p>  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd>
     * <p>Unit: Seconds</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code>.
     * For now, this metric only supports the following as
     * <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code> |
     * <code>CALLBACK</code> | <code>API</code> </p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid metric
     * filter key: <code>INITIATION_METHOD</code>. For now, this metric only supports
     * the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
     * <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>AVG_CONVERSATION_DURATION</dt> <dd> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_GREETING_TIME_AGENT</dt> <dd> <p>This
     * metric is available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_HANDLE_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_HOLDS</dt> <dd> <p>Unit: Count</p> <p>Valid groupings and filters:
     * Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature</p> 
     * <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERACTION_AND_HOLD_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_INTERACTION_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_INTERRUPTIONS_AGENT</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>AVG_INTERRUPTION_TIME_AGENT</dt> <dd>
     * <p>This metric is available only for contacts analyzed by Contact Lens
     * conversational analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and
     * filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_NON_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_QUEUE_ANSWER_TIME</dt> <dd> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>AVG_TALK_TIME</dt> <dd> <p>This metric is available only for contacts
     * analyzed by Contact Lens conversational analytics.</p> <p>Unit: Seconds</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>AVG_TALK_TIME_AGENT</dt> <dd> <p>This metric is
     * available only for contacts analyzed by Contact Lens conversational
     * analytics.</p> <p>Unit: Seconds</p> <p>Valid groupings and filters: Queue,
     * Channel, Routing Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>AVG_TALK_TIME_CUSTOMER</dt> <dd> <p>This metric is available only for
     * contacts analyzed by Contact Lens conversational analytics.</p> <p>Unit:
     * Seconds</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_ABANDONED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid groupings and filters: Queue, Channel, Routing Profile,
     * Agent, Agent Hierarchy</p> </dd> <dt>CONTACTS_CREATED</dt> <dd> <p>Unit:
     * Count</p> <p>Valid metric filter key: <code>INITIATION_METHOD</code> </p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature</p>
     *  <p>Feature is a valid filter but not a valid grouping.</p>  </dd>
     * <dt>CONTACTS_HANDLED</dt> <dd> <p>Unit: Count</p> <p>Valid metric filter key:
     * <code>INITIATION_METHOD</code>, <code>DISCONNECT_REASON</code> </p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
     * Feature</p>  <p>Feature is a valid filter but not a valid grouping.</p>
     *  </dd> <dt>CONTACTS_HOLD_ABANDONS</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_QUEUED</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy, Feature</p>  <p>Feature is a valid filter but not a valid
     * grouping.</p>  </dd> <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt> <dd>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile, Agent, Agent Hierarchy</p> </dd>
     * <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt> <dd> <p>Unit: Count</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>MAX_QUEUED_TIME</dt> <dd> <p>Unit: Seconds</p> <p>Valid
     * groupings and filters: Queue, Channel, Routing Profile, Agent, Agent
     * Hierarchy</p> </dd> <dt>SERVICE_LEVEL</dt> <dd> <p>You can include up to 20
     * SERVICE_LEVEL metrics in a request.</p> <p>Unit: Percent</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ANSWERED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd>
     * <dt>SUM_CONTACTS_ABANDONED_IN_X</dt> <dd> <p>Unit: Count</p> <p>Valid groupings
     * and filters: Queue, Channel, Routing Profile</p> <p>Threshold: For
     * <code>ThresholdValue</code>, enter any whole number from 1 to 604800
     * (inclusive), in seconds. For <code>Comparison</code>, you must enter
     * <code>LT</code> (for "Less than"). </p> </dd> <dt>SUM_CONTACTS_DISCONNECTED
     * </dt> <dd> <p>Valid metric filter key: <code>DISCONNECT_REASON</code> </p>
     * <p>Unit: Count</p> <p>Valid groupings and filters: Queue, Channel, Routing
     * Profile</p> </dd> <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt> <dd> <p>Unit: Count</p>
     * <p>Valid groupings and filters: Queue, Channel, Routing Profile</p> </dd> </dl>
     */
    inline GetMetricDataV2Request& AddMetrics(MetricV2&& value) { m_metricsHasBeenSet = true; m_metrics.push_back(std::move(value)); return *this; }


    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline const Aws::String& GetNextToken() const{ return m_nextToken; }

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline bool NextTokenHasBeenSet() const { return m_nextTokenHasBeenSet; }

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline void SetNextToken(const Aws::String& value) { m_nextTokenHasBeenSet = true; m_nextToken = value; }

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline void SetNextToken(Aws::String&& value) { m_nextTokenHasBeenSet = true; m_nextToken = std::move(value); }

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline void SetNextToken(const char* value) { m_nextTokenHasBeenSet = true; m_nextToken.assign(value); }

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline GetMetricDataV2Request& WithNextToken(const Aws::String& value) { SetNextToken(value); return *this;}

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline GetMetricDataV2Request& WithNextToken(Aws::String&& value) { SetNextToken(std::move(value)); return *this;}

    /**
     * <p>The token for the next set of results. Use the value returned in the previous
     * response in the next request to retrieve the next set of results.</p>
     */
    inline GetMetricDataV2Request& WithNextToken(const char* value) { SetNextToken(value); return *this;}


    /**
     * <p>The maximum number of results to return per page.</p>
     */
    inline int GetMaxResults() const{ return m_maxResults; }

    /**
     * <p>The maximum number of results to return per page.</p>
     */
    inline bool MaxResultsHasBeenSet() const { return m_maxResultsHasBeenSet; }

    /**
     * <p>The maximum number of results to return per page.</p>
     */
    inline void SetMaxResults(int value) { m_maxResultsHasBeenSet = true; m_maxResults = value; }

    /**
     * <p>The maximum number of results to return per page.</p>
     */
    inline GetMetricDataV2Request& WithMaxResults(int value) { SetMaxResults(value); return *this;}

  private:

    Aws::String m_resourceArn;
    bool m_resourceArnHasBeenSet = false;

    Aws::Utils::DateTime m_startTime;
    bool m_startTimeHasBeenSet = false;

    Aws::Utils::DateTime m_endTime;
    bool m_endTimeHasBeenSet = false;

    Aws::Vector<FilterV2> m_filters;
    bool m_filtersHasBeenSet = false;

    Aws::Vector<Aws::String> m_groupings;
    bool m_groupingsHasBeenSet = false;

    Aws::Vector<MetricV2> m_metrics;
    bool m_metricsHasBeenSet = false;

    Aws::String m_nextToken;
    bool m_nextTokenHasBeenSet = false;

    int m_maxResults;
    bool m_maxResultsHasBeenSet = false;
  };

} // namespace Model
} // namespace Connect
} // namespace Aws