/** * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. * SPDX-License-Identifier: Apache-2.0. */ #pragma once #include <aws/connect/Connect_EXPORTS.h> #include <aws/core/utils/memory/stl/AWSString.h> namespace Aws { namespace Connect { namespace Model { enum class HistoricalMetricName { NOT_SET, CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL }; namespace HistoricalMetricNameMapper { AWS_CONNECT_API HistoricalMetricName GetHistoricalMetricNameForName(const Aws::String& name); AWS_CONNECT_API Aws::String GetNameForHistoricalMetricName(HistoricalMetricName value); } // namespace HistoricalMetricNameMapper } // namespace Model } // namespace Connect } // namespace Aws