// Code generated by smithy-go-codegen DO NOT EDIT. package support import ( "context" awsmiddleware "github.com/aws/aws-sdk-go-v2/aws/middleware" "github.com/aws/aws-sdk-go-v2/aws/signer/v4" "github.com/aws/smithy-go/middleware" smithyhttp "github.com/aws/smithy-go/transport/http" ) // Creates a case in the Amazon Web Services Support Center. This operation is // similar to how you create a case in the Amazon Web Services Support Center // Create Case (https://console.aws.amazon.com/support/home#/case/create) page. The // Amazon Web Services Support API doesn't support requesting service limit // increases. You can submit a service limit increase in the following ways: // - Submit a request from the Amazon Web Services Support Center Create Case (https://console.aws.amazon.com/support/home#/case/create) // page. // - Use the Service Quotas RequestServiceQuotaIncrease (https://docs.aws.amazon.com/servicequotas/2019-06-24/apireference/API_RequestServiceQuotaIncrease.html) // operation. // // A successful CreateCase request returns an Amazon Web Services Support case // number. You can use the DescribeCases operation and specify the case number to // get existing Amazon Web Services Support cases. After you create a case, use the // AddCommunicationToCase operation to add additional communication or attachments // to an existing case. The caseId is separate from the displayId that appears in // the Amazon Web Services Support Center (https://console.aws.amazon.com/support) // . Use the DescribeCases operation to get the displayId . // - You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to // use the Amazon Web Services Support API. // - If you call the Amazon Web Services Support API from an account that // doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the // SubscriptionRequiredException error message appears. For information about // changing your support plan, see Amazon Web Services Support (http://aws.amazon.com/premiumsupport/) // . func (c *Client) CreateCase(ctx context.Context, params *CreateCaseInput, optFns ...func(*Options)) (*CreateCaseOutput, error) { if params == nil { params = &CreateCaseInput{} } result, metadata, err := c.invokeOperation(ctx, "CreateCase", params, optFns, c.addOperationCreateCaseMiddlewares) if err != nil { return nil, err } out := result.(*CreateCaseOutput) out.ResultMetadata = metadata return out, nil } type CreateCaseInput struct { // The communication body text that describes the issue. This text appears in the // Description field on the Amazon Web Services Support Center Create Case (https://console.aws.amazon.com/support/home#/case/create) // page. // // This member is required. CommunicationBody *string // The title of the support case. The title appears in the Subject field on the // Amazon Web Services Support Center Create Case (https://console.aws.amazon.com/support/home#/case/create) // page. // // This member is required. Subject *string // The ID of a set of one or more attachments for the case. Create the set by // using the AddAttachmentsToSet operation. AttachmentSetId *string // The category of problem for the support case. You also use the DescribeServices // operation to get the category code for a service. Each Amazon Web Services // service defines its own set of category codes. CategoryCode *string // A list of email addresses that Amazon Web Services Support copies on case // correspondence. Amazon Web Services Support identifies the account that creates // the case when you specify your Amazon Web Services credentials in an HTTP POST // method or use the Amazon Web Services SDKs (http://aws.amazon.com/tools/) . CcEmailAddresses []string // The type of issue for the case. You can specify customer-service or technical . // If you don't specify a value, the default is technical . IssueType *string // The language in which Amazon Web Services Support handles the case. Amazon Web // Services Support currently supports Chinese (“zh”), English ("en"), Japanese // ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language // parameter if you want support in that language. Language *string // The code for the Amazon Web Services service. You can use the DescribeServices // operation to get the possible serviceCode values. ServiceCode *string // A value that indicates the urgency of the case. This value determines the // response time according to your service level agreement with Amazon Web Services // Support. You can use the DescribeSeverityLevels operation to get the possible // values for severityCode . For more information, see SeverityLevel and Choosing // a Severity (https://docs.aws.amazon.com/awssupport/latest/user/getting-started.html#choosing-severity) // in the Amazon Web Services Support User Guide. The availability of severity // levels depends on the support plan for the Amazon Web Services account. SeverityCode *string noSmithyDocumentSerde } // The support case ID returned by a successful completion of the CreateCase // operation. type CreateCaseOutput struct { // The support case ID requested or returned in the call. The case ID is an // alphanumeric string in the following format: // case-12345678910-2013-c4c1d2bf33c5cf47 CaseId *string // Metadata pertaining to the operation's result. ResultMetadata middleware.Metadata noSmithyDocumentSerde } func (c *Client) addOperationCreateCaseMiddlewares(stack *middleware.Stack, options Options) (err error) { err = stack.Serialize.Add(&awsAwsjson11_serializeOpCreateCase{}, middleware.After) if err != nil { return err } err = stack.Deserialize.Add(&awsAwsjson11_deserializeOpCreateCase{}, middleware.After) if err != nil { return err } if err = addSetLoggerMiddleware(stack, options); err != nil { return err } if err = awsmiddleware.AddClientRequestIDMiddleware(stack); err != nil { return err } if err = smithyhttp.AddComputeContentLengthMiddleware(stack); err != nil { return err } if err = addResolveEndpointMiddleware(stack, options); err != nil { return err } if err = v4.AddComputePayloadSHA256Middleware(stack); err != nil { return err } if err = addRetryMiddlewares(stack, options); err != nil { return err } if err = addHTTPSignerV4Middleware(stack, options); err != nil { return err } if err = awsmiddleware.AddRawResponseToMetadata(stack); err != nil { return err } if err = awsmiddleware.AddRecordResponseTiming(stack); err != nil { return err } if err = addClientUserAgent(stack, options); err != nil { return err } if err = smithyhttp.AddErrorCloseResponseBodyMiddleware(stack); err != nil { return err } if err = smithyhttp.AddCloseResponseBodyMiddleware(stack); err != nil { return err } if err = addOpCreateCaseValidationMiddleware(stack); err != nil { return err } if err = stack.Initialize.Add(newServiceMetadataMiddleware_opCreateCase(options.Region), middleware.Before); err != nil { return err } if err = awsmiddleware.AddRecursionDetection(stack); err != nil { return err } if err = addRequestIDRetrieverMiddleware(stack); err != nil { return err } if err = addResponseErrorMiddleware(stack); err != nil { return err } if err = addRequestResponseLogging(stack, options); err != nil { return err } return nil } func newServiceMetadataMiddleware_opCreateCase(region string) *awsmiddleware.RegisterServiceMetadata { return &awsmiddleware.RegisterServiceMetadata{ Region: region, ServiceID: ServiceID, SigningName: "support", OperationName: "CreateCase", } }