/* * Copyright 2018-2023 Amazon.com, Inc. or its affiliates. All Rights Reserved. * * Licensed under the Apache License, Version 2.0 (the "License"). You may not use this file except in compliance with * the License. A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR * CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions * and limitations under the License. */ package com.amazonaws.services.connect.model; import java.io.Serializable; import javax.annotation.Generated; import com.amazonaws.protocol.StructuredPojo; import com.amazonaws.protocol.ProtocolMarshaller; /** *
* Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a * contact from a different channel. *
* * @see AWS API * Documentation */ @Generated("com.amazonaws:aws-java-sdk-code-generator") public class CrossChannelBehavior implements Serializable, Cloneable, StructuredPojo { /** ** Specifies the other channels that can be routed to an agent handling their current channel. *
*/ private String behaviorType; /** ** Specifies the other channels that can be routed to an agent handling their current channel. *
* * @param behaviorType * Specifies the other channels that can be routed to an agent handling their current channel. * @see BehaviorType */ public void setBehaviorType(String behaviorType) { this.behaviorType = behaviorType; } /** ** Specifies the other channels that can be routed to an agent handling their current channel. *
* * @return Specifies the other channels that can be routed to an agent handling their current channel. * @see BehaviorType */ public String getBehaviorType() { return this.behaviorType; } /** ** Specifies the other channels that can be routed to an agent handling their current channel. *
* * @param behaviorType * Specifies the other channels that can be routed to an agent handling their current channel. * @return Returns a reference to this object so that method calls can be chained together. * @see BehaviorType */ public CrossChannelBehavior withBehaviorType(String behaviorType) { setBehaviorType(behaviorType); return this; } /** ** Specifies the other channels that can be routed to an agent handling their current channel. *
* * @param behaviorType * Specifies the other channels that can be routed to an agent handling their current channel. * @return Returns a reference to this object so that method calls can be chained together. * @see BehaviorType */ public CrossChannelBehavior withBehaviorType(BehaviorType behaviorType) { this.behaviorType = behaviorType.toString(); return this; } /** * Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be * redacted from this string using a placeholder value. * * @return A string representation of this object. * * @see java.lang.Object#toString() */ @Override public String toString() { StringBuilder sb = new StringBuilder(); sb.append("{"); if (getBehaviorType() != null) sb.append("BehaviorType: ").append(getBehaviorType()); sb.append("}"); return sb.toString(); } @Override public boolean equals(Object obj) { if (this == obj) return true; if (obj == null) return false; if (obj instanceof CrossChannelBehavior == false) return false; CrossChannelBehavior other = (CrossChannelBehavior) obj; if (other.getBehaviorType() == null ^ this.getBehaviorType() == null) return false; if (other.getBehaviorType() != null && other.getBehaviorType().equals(this.getBehaviorType()) == false) return false; return true; } @Override public int hashCode() { final int prime = 31; int hashCode = 1; hashCode = prime * hashCode + ((getBehaviorType() == null) ? 0 : getBehaviorType().hashCode()); return hashCode; } @Override public CrossChannelBehavior clone() { try { return (CrossChannelBehavior) super.clone(); } catch (CloneNotSupportedException e) { throw new IllegalStateException("Got a CloneNotSupportedException from Object.clone() " + "even though we're Cloneable!", e); } } @com.amazonaws.annotation.SdkInternalApi @Override public void marshall(ProtocolMarshaller protocolMarshaller) { com.amazonaws.services.connect.model.transform.CrossChannelBehaviorMarshaller.getInstance().marshall(this, protocolMarshaller); } }