/* * Copyright 2018-2023 Amazon.com, Inc. or its affiliates. All Rights Reserved. * * Licensed under the Apache License, Version 2.0 (the "License"). You may not use this file except in compliance with * the License. A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR * CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions * and limitations under the License. */ package com.amazonaws.services.connectcontactlens; import javax.annotation.Generated; import com.amazonaws.*; import com.amazonaws.regions.*; import com.amazonaws.services.connectcontactlens.model.*; /** * Interface for accessing Amazon Connect Contact Lens. *

* Note: Do not directly implement this interface, new methods are added to it regularly. Extend from * {@link com.amazonaws.services.connectcontactlens.AbstractAmazonConnectContactLens} instead. *

*

*

* Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech * transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, * detects issues, and enables you to automatically categorize contacts. *

*

* Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For * more information, see Analyze conversations using * Contact Lens in the Amazon Connect Administrator Guide. *

*/ @Generated("com.amazonaws:aws-java-sdk-code-generator") public interface AmazonConnectContactLens { /** * The region metadata service name for computing region endpoints. You can use this value to retrieve metadata * (such as supported regions) of the service. * * @see RegionUtils#getRegionsForService(String) */ String ENDPOINT_PREFIX = "contact-lens"; /** *

* Provides a list of analysis segments for a real-time analysis session. *

* * @param listRealtimeContactAnalysisSegmentsRequest * @return Result of the ListRealtimeContactAnalysisSegments operation returned by the service. * @throws InvalidRequestException * The request is not valid. * @throws AccessDeniedException * You do not have sufficient access to perform this action. * @throws ResourceNotFoundException * The specified resource was not found. * @throws InternalServiceException * Request processing failed due to an error or failure with the service. * @throws ThrottlingException * The throttling limit has been exceeded. * @sample AmazonConnectContactLens.ListRealtimeContactAnalysisSegments * @see AWS API Documentation */ ListRealtimeContactAnalysisSegmentsResult listRealtimeContactAnalysisSegments( ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest); /** * Shuts down this client object, releasing any resources that might be held open. This is an optional method, and * callers are not expected to call it, but can if they want to explicitly release any open resources. Once a client * has been shutdown, it should not be used to make any more requests. */ void shutdown(); /** * Returns additional metadata for a previously executed successful request, typically used for debugging issues * where a service isn't acting as expected. This data isn't considered part of the result data returned by an * operation, so it's available through this separate, diagnostic interface. *

* Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic * information for an executed request, you should use this method to retrieve it as soon as possible after * executing a request. * * @param request * The originally executed request. * * @return The response metadata for the specified request, or null if none is available. */ ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request); }