/* * Copyright 2018-2023 Amazon.com, Inc. or its affiliates. All Rights Reserved. * * Licensed under the Apache License, Version 2.0 (the "License"). You may not use this file except in compliance with * the License. A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR * CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions * and limitations under the License. */ /** *
* Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech * transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, * detects issues, and enables you to automatically categorize contacts. *
** Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For * more information, see Analyze conversations using * Contact Lens in the Amazon Connect Administrator Guide. *
*/ package com.amazonaws.services.connectcontactlens;