/* * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. * * Licensed under the Apache License, Version 2.0 (the "License"). * You may not use this file except in compliance with the License. * A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. This file is distributed * on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either * express or implied. See the License for the specific language governing * permissions and limitations under the License. */ /* * Do not modify this file. This file is generated from the connect-2017-08-08.normal.json service model. */ using System; using System.Collections.Generic; using System.Xml.Serialization; using System.Text; using System.IO; using System.Net; using Amazon.Runtime; using Amazon.Runtime.Internal; namespace Amazon.Connect.Model { /// /// Container for the parameters to the GetMetricData operation. /// Gets historical metric data from the specified Amazon Connect instance. /// /// /// /// For a description of each historical metric, see Historical /// Metrics Definitions in the Amazon Connect Administrator Guide. /// /// public partial class GetMetricDataRequest : AmazonConnectRequest { private DateTime? _endTime; private Filters _filters; private List _groupings = new List(); private List _historicalMetrics = new List(); private string _instanceId; private int? _maxResults; private string _nextToken; private DateTime? _startTime; /// /// Gets and sets the property EndTime. /// /// The timestamp, in UNIX Epoch time format, at which to end the reporting interval for /// the retrieval of historical metrics data. The time must be specified using an interval /// of 5 minutes, such as 11:00, 11:05, 11:10, and must be later than the start time timestamp. /// /// /// /// The time range between the start and end time must be less than 24 hours. /// /// [AWSProperty(Required=true)] public DateTime EndTime { get { return this._endTime.GetValueOrDefault(); } set { this._endTime = value; } } // Check to see if EndTime property is set internal bool IsSetEndTime() { return this._endTime.HasValue; } /// /// Gets and sets the property Filters. /// /// The queues, up to 100, or channels, to use to filter the metrics returned. Metric /// data is retrieved only for the resources associated with the queues or channels included /// in the filter. You can include both queue IDs and queue ARNs in the same request. /// VOICE, CHAT, and TASK channels are supported. /// /// /// /// To filter by Queues, enter the queue ID/ARN, not the name of the queue. /// /// /// [AWSProperty(Required=true)] public Filters Filters { get { return this._filters; } set { this._filters = value; } } // Check to see if Filters property is set internal bool IsSetFilters() { return this._filters != null; } /// /// Gets and sets the property Groupings. /// /// The grouping applied to the metrics returned. For example, when results are grouped /// by queue, the metrics returned are grouped by queue. The values returned apply to /// the metrics for each queue rather than aggregated for all queues. /// /// /// /// If no grouping is specified, a summary of metrics for all queues is returned. /// /// [AWSProperty(Max=2)] public List Groupings { get { return this._groupings; } set { this._groupings = value; } } // Check to see if Groupings property is set internal bool IsSetGroupings() { return this._groupings != null && this._groupings.Count > 0; } /// /// Gets and sets the property HistoricalMetrics. /// /// The metrics to retrieve. Specify the name, unit, and statistic for each metric. The /// following historical metrics are available. For a description of each metric, see /// Historical /// Metrics Definitions in the Amazon Connect Administrator Guide. /// /// /// /// This API does not support a contacts incoming metric (there's no CONTACTS_INCOMING /// metric missing from the documented list). /// ///
ABANDON_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
AFTER_CONTACT_WORK_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
API_CONTACTS_HANDLED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CALLBACK_CONTACTS_HANDLED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_ABANDONED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_AGENT_HUNG_UP_FIRST
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_CONSULTED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_HANDLED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_HANDLED_INCOMING
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_HANDLED_OUTBOUND
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_HOLD_ABANDONS
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_MISSED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_QUEUED
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_TRANSFERRED_IN
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_TRANSFERRED_IN_FROM_QUEUE
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_TRANSFERRED_OUT
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
/// /// Unit: COUNT /// /// /// /// Statistic: SUM /// ///
HANDLE_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
HOLD_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
INTERACTION_AND_HOLD_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
INTERACTION_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
OCCUPANCY
/// /// Unit: PERCENT /// /// /// /// Statistic: AVG /// ///
QUEUE_ANSWER_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: AVG /// ///
QUEUED_TIME
/// /// Unit: SECONDS /// /// /// /// Statistic: MAX /// ///
SERVICE_LEVEL
/// /// You can include up to 20 SERVICE_LEVEL metrics in a request. /// /// /// /// Unit: PERCENT /// /// /// /// Statistic: AVG /// /// /// /// Threshold: For ThresholdValue, enter any whole number from 1 to 604800 /// (inclusive), in seconds. For Comparison, you must enter LT /// (for "Less than"). /// ///
///
[AWSProperty(Required=true)] public List HistoricalMetrics { get { return this._historicalMetrics; } set { this._historicalMetrics = value; } } // Check to see if HistoricalMetrics property is set internal bool IsSetHistoricalMetrics() { return this._historicalMetrics != null && this._historicalMetrics.Count > 0; } /// /// Gets and sets the property InstanceId. /// /// The identifier of the Amazon Connect instance. You can find /// the instance ID in the Amazon Resource Name (ARN) of the instance. /// /// [AWSProperty(Required=true, Min=1, Max=100)] public string InstanceId { get { return this._instanceId; } set { this._instanceId = value; } } // Check to see if InstanceId property is set internal bool IsSetInstanceId() { return this._instanceId != null; } /// /// Gets and sets the property MaxResults. /// /// The maximum number of results to return per page. /// /// [AWSProperty(Min=1, Max=100)] public int MaxResults { get { return this._maxResults.GetValueOrDefault(); } set { this._maxResults = value; } } // Check to see if MaxResults property is set internal bool IsSetMaxResults() { return this._maxResults.HasValue; } /// /// Gets and sets the property NextToken. /// /// The token for the next set of results. Use the value returned in the previous response /// in the next request to retrieve the next set of results. /// /// public string NextToken { get { return this._nextToken; } set { this._nextToken = value; } } // Check to see if NextToken property is set internal bool IsSetNextToken() { return this._nextToken != null; } /// /// Gets and sets the property StartTime. /// /// The timestamp, in UNIX Epoch time format, at which to start the reporting interval /// for the retrieval of historical metrics data. The time must be specified using a multiple /// of 5 minutes, such as 10:05, 10:10, 10:15. /// /// /// /// The start time cannot be earlier than 24 hours before the time of the request. Historical /// metrics are available only for 24 hours. /// /// [AWSProperty(Required=true)] public DateTime StartTime { get { return this._startTime.GetValueOrDefault(); } set { this._startTime = value; } } // Check to see if StartTime property is set internal bool IsSetStartTime() { return this._startTime.HasValue; } } }