/* * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. * * Licensed under the Apache License, Version 2.0 (the "License"). * You may not use this file except in compliance with the License. * A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. This file is distributed * on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either * express or implied. See the License for the specific language governing * permissions and limitations under the License. */ /* * Do not modify this file. This file is generated from the connect-2017-08-08.normal.json service model. */ using System; using System.Collections.Generic; using System.Xml.Serialization; using System.Text; using System.IO; using System.Net; using Amazon.Runtime; using Amazon.Runtime.Internal; namespace Amazon.Connect.Model { /// /// Contains information about which channels are supported, and how many contacts an /// agent can have on a channel simultaneously. /// public partial class MediaConcurrency { private Channel _channel; private int? _concurrency; private CrossChannelBehavior _crossChannelBehavior; /// /// Gets and sets the property Channel. /// /// The channels that agents can handle in the Contact Control Panel (CCP). /// /// [AWSProperty(Required=true)] public Channel Channel { get { return this._channel; } set { this._channel = value; } } // Check to see if Channel property is set internal bool IsSetChannel() { return this._channel != null; } /// /// Gets and sets the property Concurrency. /// /// The number of contacts an agent can have on a channel simultaneously. /// /// /// /// Valid Range for VOICE: Minimum value of 1. Maximum value of 1. /// /// /// /// Valid Range for CHAT: Minimum value of 1. Maximum value of 10. /// /// /// /// Valid Range for TASK: Minimum value of 1. Maximum value of 10. /// /// [AWSProperty(Required=true, Min=1, Max=10)] public int Concurrency { get { return this._concurrency.GetValueOrDefault(); } set { this._concurrency = value; } } // Check to see if Concurrency property is set internal bool IsSetConcurrency() { return this._concurrency.HasValue; } /// /// Gets and sets the property CrossChannelBehavior. /// /// Defines the cross-channel routing behavior for each channel that is enabled for this /// Routing Profile. For example, this allows you to offer an agent a different contact /// from another channel when they are currently working with a contact from a Voice channel. /// /// public CrossChannelBehavior CrossChannelBehavior { get { return this._crossChannelBehavior; } set { this._crossChannelBehavior = value; } } // Check to see if CrossChannelBehavior property is set internal bool IsSetCrossChannelBehavior() { return this._crossChannelBehavior != null; } } }